What are the responsibilities and job description for the Customer Service Representative position at Get Me Healthcare?
About GetMeHealthcare
GetMeHealthcare isn't just growing, we're scaling nationally and building the future of healthcare sales.
What started with just four agents in Arizona has grown to over 200, with plans to double again as we continue to expand.
Selling over 12,000 policies combined weekly, we are building one of the most productive sales organizations in the country.
With four national offices, including two in Boca Raton, a major operation in Deerfield Beach, Florida, and a flagship facility in Scottsdale, Arizona, we are expanding our footprint across the country and creating real opportunity for the right people, with additional locations set to open in Texas, Tennessee, and on the west coast of Florida.
Our Arizona office represents the next phase of that growth.
Located on Scottsdale Road, our flagship operation spans over 36,000 square feet of state of the art sales, training, and production environment built specifically for scale.
When you walk in, you feel it immediately. The size, the structure, the energy, the expectation. A penthouse level workspace overlooking Old Town Scottsdale and Camelback Mountain, built to match the level of performance we expect.
This is not just a sales floor.
This is a full scale operation where backend performance directly impacts production, compliance, and client experience.
Position Overview
We are hiring across multiple backend roles within our operations team, including Customer Service, Verification, and Data Entry.
These roles are interconnected and work together to support production, ensure compliance, and deliver a seamless client experience. Based on your strengths, experience, and performance, you may be placed into or cross trained across one or more of these functions.
At GetMeHealthcare, we provide everything you need to succeed from day one. This includes paid training, structured onboarding, daily support, and access to the same systems that power our sales organization.
You will utilize our proprietary platforms, including The Gorilla CRM and Aurora, to verify applications, manage client information, and support production at a high level.
This is a fast paced, production driven environment where precision, speed, and consistency matter.
Compensation
Starting Pay $18 per hour
Overtime available
Performance based incentives and internal growth opportunities
Training and Professional Development
Paid training and onboarding
Ongoing coaching and support
Exposure to multiple departments and workflows
Opportunity to grow into senior operations, compliance, or sales roles
You will never stop learning here. That is by design.
Core Responsibilities Across Roles
Review, verify, and process application data for accuracy and compliance
Ensure all documentation meets regulatory and internal standards
Handle inbound and outbound customer service interactions professionally
Support sales representatives with backend processing and issue resolution
Maintain accurate and organized client records across internal systems
Identify and correct discrepancies quickly and efficiently
Work within deadlines in a high volume production environment
Work Environment and Culture
Professional, high performance environment
Business professional dress code
Team oriented structure with strong leadership support
Modern, technology enabled workspace
Daily collaboration and accountability
This is a production environment where your work directly impacts results.
Facilities and Additional Perks
36,000 square foot Scottsdale flagship facility
Penthouse level workspace overlooking Old Town Scottsdale and Camelback Mountain
Company provided meals and stocked environment
Games, lounges, and collaborative spaces
Company events, team outings, and recognition programs
Everything here is built to support performance.
Growth Opportunities
Strong promote from within philosophy
Opportunities to move into senior operations roles
Pathways into leadership, training, or sales positions
Ability to grow with the company as we scale nationally
The people leading this company started where you are starting. That is the standard.
Qualifications
Strong attention to detail and accuracy
Ability to work quickly without sacrificing quality
Strong organizational and time management skills
Clear and professional communication skills
Comfortable working in a high volume, fast paced environment
Basic computer proficiency and ability to learn new systems quickly
Coachability and willingness to improve daily
Experience in customer service, data entry, insurance, or call center environments is a plus but not required.
Ideal Candidate
Reliable and consistent
Detail oriented and process driven
Comfortable working under pressure and deadlines
Team focused with a strong work ethic
Looking for long term growth within a structured environment
Final Note
We provide everything
Training
Structure
Technology
Support
Opportunity
We provide everything but the attitude.
Apply Today
We are actively hiring as we continue to grow.
If you are looking for an opportunity to be part of a high performance environment and build a long term career
This is your opportunity. Qualified candidates will be contacted for next steps.
Salary : $18