What are the responsibilities and job description for the Director, Consumption Strategy & Operations position at Get E-Cube?

Director, Consumption Strategy & Operations

Apply remote type Office - Flexible locations California - San Francisco New York - New York time type Full time posted on Posted 3 Days Ago job requisition id JR283816

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

The Director of Consumption Strategy & Operations will be instrumental in driving Salesforce's transformation to consumption-based products. This role sits at the heart of Salesforce's strategic transformation from a traditional SaaS model to a consumption-based approach, with a particular focus on Data Cloud, AI, and Commerce Cloud initiatives. This is a people leader role requiring the individual to lead a high-performing team of 4 professionals with expertise in strategy development and program execution, this role combines strategic planning, operational excellence, and data-driven decision making to accelerate customer consumption and business growth.

The individual will report into Sr Director Consumption Center of Excellence who will lead both the strategy pillar as well as a team of consumption leads to drive commerce cloud adoption across top AOV customers.

The Key responsibilities of the strategy team will include :

Drive executive-level initiatives focused on GTM priorities for Data Cloud and AI offerings
Develop and execute strategic frameworks to accelerate the adoption of Commerce cloud
Partner with Commerce Cloud leadership to define and implement consumption strategies for key enterprise customers

Strategy and Program Execution

Lead monthly GTM Council meetings to drive alignment on quarterly priorities and facilitate progress updates between product and distribution teams, with particular emphasis on Commerce Cloud initiatives

Establish and maintain the New Product Introduction (NPI) feedback loop, ensuring distribution perspectives are effectively represented in product launch processes

Develop and manage a bi-weekly GTM activation scorecard in collaboration with Product Marketing and Sales Programs teams

Lead weekly business performance deep dives during product-led ACV reviews to identify areas for improvement and develop actionable solutions

Partner with Product teams to orchestrate quarterly Seller Community calls and quarterly business reviews (QBRs)

Drive cross-functional alignment between product, sales, and customer success teams

Performance Monitoring & Strategic Planning

Conduct monthly check-ins with regional sales leaders across OU leaders to gather insights and strengthen regional engagement

Lead quarterly GTM activation planning efforts with global and regional teams

Spearhead the Go-for-Growth (G4G) annual planning process in partnership with product, GTM, and sales strategy teams

Establish metrics, tracking mechanisms, and reporting frameworks to measure consumption growth

Create and maintain comprehensive playbooks for consumption-based selling

Collaborate with Specialist sales teams aligned to Sales Cloud to ensure consistent global agenda execution

Strategic Leadership :

Skilled at managing and influencing stakeholders at all levels, acting as a connector between technical and non-technical stakeholders

Experience working closely with senior leadership to define and execute strategic initiatives.

Ability to balance long-term vision with short-term priorities and drive execution at scale.

Exceptional ability to present data and insights in a clear and compelling manner to senior executives and key stakeholders.

Collaboration and Stakeholder Management :

Excellent interpersonal and communication skills with a proven ability to work across functions and geographies.

Strong Analytics and Data-Driven Decision-Making :

Proven experience using analytics, data visualization, and dashboard tools (e.g., Tableau, Power BI) to drive business strategy, measure performance, and optimize processes. Ability to assess complex data and distill it into actionable insights that inform strategy and decision-making. Familiarity with Solutions data is a plus.

Proactive and Results-Oriented :

Self-motivated, resourceful, and focused on delivering results. Comfortable taking initiative and leading new projects with an entrepreneurial mindset.

Required Qualifications

12 years of experience in strategy, consulting, or related fields, with demonstrated expertise in business transformation

Proven track record of leading complex, cross-functional programs at enterprise scale

Talent Multiplier who makes others great through leading as a coach, support performance & career development, takes accountability and influence and inspire, and build the team through hire / maintain high performing talent

Strong background in e-commerce / digital commerce

Track record of leading strategy teams and driving program execution

Excellence in stakeholder management and executive communication

Experience with consumption / adoption metrics

MBA preferred

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce

does not accept unsolicited headhunter and agency resumes.

Salesforce

will not pay any third-party agency or company that does not have a signed agreement with

Salesforce

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $202,700 to $293,900. For California-based roles, the base salary hiring range for this position is $202,700 to $293,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link :

https : / / www.salesforcebenefits.com

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Salary : $202,700 - $293,900

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