Administrative Support - CoMET

Job Description
The Scheduling & Administrative Support role for Gessner Engineering’s Construction Materials Engineering and Testing (CoMET) team is responsible for coordinating daily technician schedules, maintaining accurate documentation, and providing general administrative support. This position ensures smooth communication between clients, technicians, and project managers, enabling efficient operations and high-quality service delivery.

Duties & Responsibilities / Essential Functions

• Coordinate and maintain daily schedules for field and laboratory technicians.

• Receive incoming calls and emails from clients, project managers, and internal teams; respond promptly or route appropriately.

• Schedule field testing, inspections, and dispatch technicians based on availability, certifications, and project requirements.

• Maintain accurate digital records including scheduling logs, work requests, reports, and project documentation.

• Organize and maintain electronic and physical filing systems.

• Provide general office support such as data entry, scanning, document preparation, and supply management.

• Communicate job details, site requirements, and schedule changes to technicians clearly and in real time.

• Collaborate closely with Materials leadership to forecast staffing needs and adjust schedules as needed.

• Support billing workflows by ensuring necessary documentation and reports are complete and stored accurately.

• Maintain a professional and positive attitude when interacting with clients and internal teams.

Qualifications

Education

• High school diploma or equivalent required.

Experience/Skills

• Previous experience in scheduling, dispatching, or administrative support preferred.

• Strong verbal and written communication skills.

• Highly organized and detail-oriented with the ability to prioritize and adjust quickly.

• Excellent customer service and interpersonal skills.

• Proficiency with Microsoft Office Suite and the ability to learn scheduling and reporting software.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Collaborative mindset with a willingness to help where needed.

• Solutions-driven attitude; able to troubleshoot scheduling conflicts and support operations.

Gessner Engineering does not sponsor employment visas (e.g., H-1B, OPT, CPT, TN, or similar) for this position.

Gessner Engineering is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.