Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

The Home Loan Post Closing Specialist is responsible for managing the post-closing stage of residential mortgage loans. This role ensures all loan documents are accurate, compliant, and completed within regulatory timelines, coordinating with all stakeholders to facilitate timely exports to the sub servicer and seamless delivery to investors. The Home Loan Post Closing Specialist also handles quality control activities.

What You Will Be Doing:

1. Maintain thorough knowledge of mortgage products, regulatory requirements, and investor guidelines
2. Prioritize daily tasks to meet service level agreements, compliance deadlines, and investor lock expirations
3. Conduct thorough reviews of final settlement statements and perform all required final updates in the LOS
4. Issue Post-Closing Compliance Documents (PCCDs) within regulatory timelines
5. Conduct servicing exports, mortgage insurance activation/issuance, and MERS registration
6. Mange escrow holdbacks coordinating with internal and external parties to ensure timely completion and distribution of funds
7. Order, track, and follow up on post-closing conditions and requirements such as tax transcripts, manufactured home title eliminations etc.
8. Conduct all tasks related to the selling and shipping of loan files to investors, ensuring compliance with investor requirements
9. Monitor, audit, and track trailing documents, such as recorded deeds of trust and final title policies and follow up with vendors as needed
10. Track and resolve discrepancies or deficiencies in post-closing files to avoid investor penalties
11. Monitor and work recurring reports pertaining to quality control and department auditing
12. Request and track sub serving corrections and updates
13. Provide internal, external and member servicing support on HELOC products
14. Identify opportunities to streamline processes and reduce inefficiencies
15. Maintain accurate records of all loan activities in the Loan Origination System (LOS)
16. Attend training sessions and team meetings to stay updated on industry changes and organizational policies

About You:

1. Exceptional attention to detail and ability to identify and correct discrepancies
2. Strong written and verbal communication skills to collaborate effectively with borrowers, vendors, and internal teams
3. Excellent organizational and time management skills, with the ability to prioritize competing demands
4. Adaptability in a fast-paced, deadline-driven environment
5. Proficiency in loan origination systems, investor portals, and standard Microsoft Office tools

What You Will Need:

1. High school diploma or equivalent completion of specialized courses of study, training, and experience would be accepted in lieu of a degree
2. One (1) year of experience in mortgage closing, post-closing, processing, or financial institution preferred
3. Familiarity with FNMA, FHA, VA, and USDA guidelines preferred
4. Experience with Automated Underwriting System (AUS) and other lending-specific software preferred
5. Proficient with standard Microsoft Office Suite
6. Some travel is required to achieve training and business objectives
7. Valid Driver License is required

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Full Salary Range:

$22.92-$38.19

*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications.  This approach gives room to grow within the role as your career progresses with us!"

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

Salary : $23 - $38