Commercial Loan Servicing Lead

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

The Commercial Loan Servicing Lead’s responsibility will be cross functional over several areas associated with the servicing of Gesa’s commercial loan portfolio. The Commercial Loan Servicing Lead will be responsible for servicing, maintaining, and ensuring continuity and perfection of the commercial loan portfolio post funding. They will assist in the internal file audits, third-party audits, and state and federal safety and soundness examinations. This position will require a solid understanding of Gesa Credit Union policies and guidelines, as well as all state and federal laws. This position will be deeply engaged in collaboration across the commercial banking organization.

What You Will Be Doing:

• Collaborate with the commercial lenders, commercial credit analysts, commercial production assistants, and commercial loan processors to facilitate loan maintenance requests (i.e, interest rate changes, risk rate changes, and research), payment issues or research necessary to clarify or identify any loan issues within DNA core system
• Serve as primary point of contact for commercial loan payoff requests and facilitate compliant release of collateral for all commercial loans
• Monitor all credit activity to ensure daily assignments have been completed such as processing interest rate index changes, new loan account accuracy,
• Function as primary liaison for commercial insurance vendor to identify any required updates, maintenance or forced place insurance needs
• Contact and maintain up to date reporting to commercial lenders regarding delinquent property taxes on real estate loans. Report and process delinquent property tax tracking to commercial regional managers and Credit Administration
• Maintain and ensure continuity of UCC filings for equipment or business asset lending
• Serve as primary point of contact for all commercial loan participations (as lead or purchaser).
• Complete monthly 1502 reporting including addressing inconsistencies in a timely fashion
• Maintain controls to ensure the safety and soundness of the commercial portfolio
• Assist in the preparation for third-party audits and state and federal exams
• Provide support to credit union members and staff to complete any updates as required for questions, clarification, or updates of commercial loans
• Provide computer support, including data entry, in the maintenance of the loan systems
• Reconcile member business loan reports as requested and required
• Maintain a working knowledge of the credit union’s commercial loan standards and government regulations
• Maintain a professional work environment and work under restricted time constraints
• Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Consistently display respect for all areas of diversity and levels of knowledge
  
  
  

About You:

• Maintain up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures
• Participate in and support a team environment
• Display respect for diversity. Treat people with respect, keep commitments, and maintain a prominent level of integrity
• Possess and display excellent customer service attributes along with the ability to productively lead team members
• Effectively communicate with immediate supervisor regarding matters of account or lending concern
• Able to work under pressure and manage workflow to provide a preeminent level of member service
• Maintain a positive and professional image through effective verbal and written communication
  
  
  

Qualifications

What You Will Need:

• Four (4) year college degree or completion of a specialized course of study at a business or trade school. Equivalent related work experience may be substituted in lieu of education requirements
• A minimum of four (4) years of similar or related experience in Commercial Servicing required
• Proficiency with standard office equipment, MS Office and Outlook software and commercial lending platforms
• Some travel may be required to fulfill duties, career development, and/or responsibilities
  
  
  

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs
  
  
  

Full Salary Range:

Richland, WA: $25.70-$42.83

Spokane, WA: $25.70-$42.83

Vancouver, WA: $27.33-$45.56

Renton, WA: $31.07-$51.79

• While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
  
  
  

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)