Sales Representative

OVERVIEW:

The Sales Representative will be responsible for selling, renting, and leasing heavy equipment and utility equipment. This person will be responsible for securing an assigned amount of profitable business for the company through proper planning, adequate territory coverage, and thorough administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the coverage, retention, development, and satisfaction of our customers within assigned sales territory
• Secure orders, locate and determine needs of new prospects; point out the benefits of the equipment, and emphasize the advantages of dealing with the company
• Help customers solve problems, provide technical assistance as needed, assist in making job estimates, keep customers up to date on new developments
• Keep informed on new contracts and opportunities; settle complaints, establish and maintain personal relations with customers; assist at exhibits, demonstrations and meetings
• Keep familiar with new products developed by the company and by competition, keep company informed of changes which can affect his/her performance
• Utilize CRM (Skynet) to prepare quotes, initiate and track requests, track notes on accounts in a timely and accurate manner
• Follow up on all leads, contract lettings and inquiries; and follow through on all potential sales deals
• Maintain required communications; advise superiors of all changes in his territory which can affect company success
• Communicate with other company personnel, such as service, parts, PSSR’s, and admin personnel to communicate customer issues or potential for parts and service sales
• See that equipment is correctly delivered and meets all the conditions of the sale; act to render prompt service in case of any deficiencies
• Work with the Sales Manager(s) and Marketing/Advertising in developing and promoting advertising specials, featured items and/or services
• Work closely with the Customer Finance Manager and Credit Specialists regarding condition of customer accounts, as well as financing contracts
• Regularly attend educational and training programs covering company policies, department objectives, products services and programs, and professional salesmanship and personal growth
• Controls travel, telephone and entertainment expenses and responsible for keeping accurate expense records and submitting them in a timely manner

JOB REQUIREMENTS:

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Minimum of 2 years’ experience in sales, service or product support
• Minimum 2-year technical degree in related field or 4-year college degree or equivalent
• Background in aggregate and/or heavy construction equipment is highly recommended but not required
• An above average computer comfort level of or willingness to learn Microsoft Word, Excel, Power Point, MS Outlook, CRM programs and Distributor Operating Systems
• Requires a valid driver’s license and the ability to maintain an insurable driving record
• Must live within the boundaries of the territory
• Requires extensive travel. Often, several days and nights per week of travel required for many different reasons, such as training, trade shows, etc.
• Must have a positive mental attitude
• Must have excellent customer service skills, both internal and external customers
• Must be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers
• Attain short- and long-term objectives through good time management and planning
• Strong interpersonal skills and oral/written communication skills
• Organizational skills with ability to effectively manage multiple projects
• Must cooperate with all company personnel
• Work at obtaining a level of expertise in areas such as undercarriage inspections, walk around inspections, safe operator procedures, etc.
• Ability to balance the business needs and goals of the company while looking out for the best interests of our customers

COMPANY BENEFITS: (*certain benefits are adjusted based on position)

• Health
  • FSA
  • HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Annual Tool Allowance
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

NATURE AND SCOPE OF JOB:

• Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching.
• Requires ability to push, lift, pull, and/or carry 10 lbs. or more.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.