What are the responsibilities and job description for the Inside Parts Sales Representative position at GES?
OVERVIEW:
The Inside Parts Sales Representative uses comprehensive product knowledge, customer, and interpersonal relationship skills to satisfy General Equipment’s customer needs effectively and efficiently in securing parts. Working with product managers, inventory control and service personnel, this individual will build knowledge by participating in off-site, in-house and self-study product training opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Primary responsibility will be specializing in incoming and outgoing calls from customers and Product Support Sales Representative employees working in the field
- Assists in the procurement, filling customer orders, stocking, and receiving of construction and aggregate machinery parts
- Becomes proficient in the various online supplier parts systems to look up and order parts
- Builds knowledge of existing product lines, service standards and procedures
- Acquires parts and other items from vendors in and around the area in a safe and professional manner
- Assists in the collection of data necessary for efficient inventory decisions with Parts Manager
- Attends local, regional, and national parts training seminars as requested by company management
- Maintains close, positive working relationships with service and administrative departments
- May perform other duties as directed by Parts Manager and Branch Management
JOB REQUIREMENTS:
- Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
- Experience in parts sales in a retail environment
- Experience in heavy equipment/construction industry preferred
- Computer skills: ability to navigate through many vendor sites and processes
- Basic understanding of computer spreadsheets, databases, and word processing applications
- Excellent customer service skills, written and verbal
- Requires a valid driver’s license
BENEFITS:
- Health
- FSA
- HSA w/ Employer Contributions
- Dental
- Vision
- Life / AD&D / Critical Illness
- 401k Company Match
- PTO Accrual
- Paid Holidays
- Prescription Safety Glass Reimbursement
- Safety Boot and Cold Weather Gear Reimbursement
- Employee Assistance Program
- Uniform/Clothing Allowance
- Employee Events
- Sponsorships
- Additional Job-Related Education and Trainings
- Short/Long Term Disability – Employer Paid
NATURE AND SCOPE OF JOB:
- Requires prolonged standing with periodic lifting, walking, standing, bending, stooping, and
- Requires ability to push, lift, pull, and/or carry 50 lbs. or
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.