What are the responsibilities and job description for the Electrical Services Representative position at GES?
Job Details
Description
Responsibilities:
Primary contact for show organizations regarding GES Electrical Services for all exhibitor tradeshow and production activity
Initiate the exhibitor kit production, show workbench activation, and maintenance for Electrical tradeshows, including exhibitor list maintenance
Handle exhibitor list entry and subsequent updates, edits and changes, zone file management
Creation of job numbers and manage show details in GES CORE system, ensuring all show details are added and managed for consistency and accuracy
Proactive contact with exhibitors to provide the details of what is needed with their electrical order
Follow-up contact with exhibitors to clarify orders
Review and audit electrical orders against floor plans ensuring their accuracy
Process electrical orders and generate electrical labor tickets for Operations team
Communication with Operations team on all orders for the shows
Submit all required Electrical permitting requests for facility
Adhere to facility standards for code of conduct and rules/regulations. This includes proper dress/uniforms, name tag, cleanliness of person, office and storage areas
Assist exhibitors on-site with any electrical services needed, work service desk, if needed
When not on-site, utilize texting application to assist exhibitors
Ensure proper documentation and electrical billing accuracy
Collection efforts from any unpaid exhibitor accounts from booth checks, or declined credit cards
Process Show Close Checklist and submit reports within the set timeline
Work with the Electrical Operations Management Team in entering the show org billing, capturing payment, and submitting show close reports for Show Org, if required
Produce miscellaneous/small projects as needed
Prioritize tasks & responsibilities to meet deadlines and complete highest priorities first
Keep Managers and Team Managers up to date on all issues
Perform all duties with the utmost integrity avoiding any conflict of interest between GES and any other entities
Perform other duties as assigned by management
Qualifications:
College degree preferred
Experience in the tradeshow, convention, hospitality industry or special event planning preferred
Good oral and written communication skills
Good organizational skills
Must function well in remote environments with little to no daily supervision
Work Environment:
Requires ability to adapt to multiple settings and shifting responsibilities
Must be able to work under pressure
Opportunity to work nights, weekends and at show site
Position may require long hours during several months of the year
Requires working both alone and with others in a team atmosphere
Requires working with union and Non-Union employees
Requires traveling to assist with shows on-site
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
Competitive salaries
401K with company match
Healthcare/vision/dental insurance
Wellness benefits
Career development program
Employee assistance program
Vacation time
Community involvement opportunities
Team activities
And much more……
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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