What are the responsibilities and job description for the Front of House Assistant Operations Manager position at Gervasi Vineyard?
Join Our Team as a FOH Assistant Operations Manager!
Are you a passionate leader with a flair for creating unforgettable dining experiences? Do you thrive in a fast-paced environment where no two days are the same? GV Destinations is seeking a warm vibrant personality to provide exceptional customer service as our next FOH Assistant Operations Manager.
The FOH Assistant Operations Manager works alongside the General Manager and service leadership team to ensure flawless daily operations. You will oversee support staff, maintain service standards, and ensure every guest interaction reflects our commitment to luxury hospitality.
Why Join Us?
- All Employees: Employee PERX
- Discounted meals
- Pay: $55,000-$58,000 (offer based on experience)
- Medical, Dental & Vision insurance
- Life Insurance
- Paid Time Off
- Holiday Pay
What You’ll Do:
- Lead and supervise host, support, and service assistant teams
- Maintain exceptional service standards consistent with fine dining expectations
- Actively support floor operations during peak service hours
- Ensure proper staffing levels and smooth shift transitions
- Monitor guest satisfaction and resolve concerns promptly and professionally
- Assist with training and onboarding of FOH support staff
- Maintain cleanliness, organization, and ambiance standards throughout the restaurant
- Support inventory management for front-of-house supplies
What We Are Looking For:
- Must be 21 years of age
- 1-3 years of proven experience in the Hospitality Industry (tableside and bar service strongly preferred)
- 1 years of Food Service Management strongly preferred
- Preferred experience in Oracle Simphony and Open Table Cloud Software and general computer literacy
- Strong understanding of restaurant operations, including inventory management and cost control.
- Exceptional leadership skills with the ability to motivate and inspire a diverse team
- Excellent oral and written communication and interpersonal skills.
- Must be able to work all shifts and flexible schedules including nights, weekends and Holidays.
If you’re ready to take the reins and lead our front-of-house operations to new heights, we want to hear from you!
At Gervasi Vineyard Resort & Spa, our mission is to provide a memorable experience at our winery resort for travelers, diners, and wine lovers on our beautiful 55-acre estate in Canton, Ohio. We are a destination and offer several luxury accommodation options for guests seeking a unique experience. Stay in our Tuscan-inspired Villas, our boutique inn, The Casa, and our restored Farmhouse from the early 1800s. Indulge in a high-end luxurious treatment at our new Spa, which is available for overnight guests as well as the public.
Salary : $55,000 - $58,000