What are the responsibilities and job description for the GM warranty Administrator position at Gerry Raymond Ford Charleroi Pa?
Overview
Join our dynamic team as a GM Warranty Administrator, where you will play a vital role in managing the warranty claims process for our General Motors (GM) dealership. This energetic position offers the opportunity to streamline warranty procedures, ensure compliance with manufacturer policies, and deliver exceptional service to both internal teams and customers. Your proactive approach and attention to detail will help us maintain strong relationships with GM and uphold our reputation for excellence.
MUST HAVE GM WARRANTY EXPERIENCE.
Responsibilities
- Process all warranty claims accurately and efficiently in accordance with GM guidelines and dealership standards.
- Review repair orders, invoices, and documentation to verify warranty eligibility and ensure proper coding.
- Communicate regularly with technicians, service advisors, and parts staff to resolve claim discrepancies promptly.
- Maintain detailed records of warranty submissions, approvals, rejections, and reimbursements for audit purposes.
- Stay updated on GM warranty policies, program changes, and technical bulletins to ensure compliance.
- Collaborate with the service department to identify common warranty issues and recommend process improvements.
- Assist in training staff on warranty procedures and best practices to optimize claim submission success.
Requirements
- Proven experience in automotive warranty administration or a related role within a dealership environment.
- Strong understanding of GM warranty policies, procedures, and technical requirements.
- Excellent organizational skills with keen attention to detail and accuracy.
- Ability to communicate effectively across departments and with manufacturer representatives.
- Proficiency in dealership management software systems and Microsoft Office tools.
- Demonstrated ability to multitask efficiently in a fast-paced setting while maintaining high standards of quality.
- A proactive mindset with problem-solving skills and a commitment to continuous improvement. Join us as a GM Warranty Administrator and be part of a vibrant team dedicated to delivering outstanding service while ensuring operational excellence!
Job Type: Full-time
Pay: $35,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
Work Location: In person
Salary : $35,000 - $42,000