Director of Inventory

Our client is a leading company in the life science industry that provides regular maintenance, repairs, refurbishments, and specialty provisional services for R&D laboratory equipment throughout the United States, the United Kingdom, and Europe. The Director of Inventory and Depot reports to the CEO.

Responsibilities for the role include: Inventory Management and Strategy, Inventory Administration, Depot Management, and Supply Chain Management.

• Track, monitor, report and analyze inventory metrics via Salesforce and Netsuite.
• Monitor, track, analyze, and forecast parts utilization/demand
• Maintain inventory levels balancing service needs and inventory levels.
• Ensure inventory processes, standards, and documentation maintains ISO 9001 standards.
• Manage, review, and audit vendors and improve procurement processes/methodologies.
• Lead, manage and be accountable for inventory control personnel
• Maintain our inventory management systems accurately
• Update inventory costs (internal costs) and parts pricing (customer prices) in our internal inventory management system
• Manage and perform inventory audits
• Lead and Manage our depot operations which refurbishes parts, completes complex customer repairs and researches and develops the capability to service new instrument lines.
• Set depot priorities, monitor progress, maintain accountability and resolve issues blocking our depot team’s progress.
• Set and meet KPIs such as production of refurbished parts, days in depot for customer instruments.
• Review and audit QC paperwork for refurbished parts.
• Execute production of virtual training classes by procuring and providing equipment, parts and production equipment.
• Lead and manage the development and improvement of technical documentation and work standards for our engineering team.
• Manage, track, and optimize parts supply chain from the company’s national warehouse to regional warehouses to trunk stock maintained by each Field Service Engineer (FSE)
• Support parts/equipment/tools needs for FSEs in the field. Ensure FSEs have timely access to parts
• Manage and optimize FSE parts check-in/check-out as well as parts shipping/returns to FSEs in the field
• Monitor and optimize FSE trunk stock, audit trunk stock and manage to limit lost trunk stock inventory
• Manage warehouse facilities
• Procure, calibrate, track equipment/tools for FSEs in the field
• Oversee shipping/receiving of parts.
• Oversee the crating/packaging of the company’s systems for sale

Key Qualifications

• 5 years' minimum experience in an inventory management role.
• Bachelor’s degree from a four-year college or university.
• Experience managing or overseeing both inventory operations and some manufacturing operations.
• Proven track record of achieving/exceeding expectations.
• Record of advancement with previous employers.
• You must be able to pass a background check and drug screen.