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Personal Lines Customer Service Representative (Agent)

Germer Insurance Services
San Marcos, TX Full Time
POSTED ON 8/4/2026
AVAILABLE BEFORE 12/1/2026

Personal Lines Customer Service Representative (Agent)

In-Person Position Only

Germer Insurance Services

221 North St., San Marcos, TX 78666

We are looking for someone who can service an existing book of business and problem solve client related matters.

Job Responsibilities:

Provides service to clients' changing insurance needs by selling and servicing property and casualty insurance.

Insurance Agent Job Duties:

(included but not limited to the following)

  • Maintains customer records by updating account information in agency management system.
  • Develops a coordinated protection plan by calculating and quoting rates for coverage.
  • Obtains underwriting approval by completing application for coverage.
  • Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.
  • Provides continuing service by processing changes and policy applications.
  • Reassessing client needs.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

· Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Agent Skills and Qualifications:

Bachelor’s degree or equivalent job experience. Requires a general agent’s Property and Casualty license. Insurance experience is required.

Type an average of 50 words per minute, Prospecting Skills, Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Client Relationships, People Skills, Product Knowledge, General Math Skills, Organization, Dependability, Statistical Analysis.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Application Question(s):

  • Required job experience

Experience:

  • insurance agent: 1 year (Required)

Work Location: In person

Salary : $40,000 - $55,000

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