What are the responsibilities and job description for the Admissions Onboarding Specialist position at Germanna Community College?
Posting Summary
Working Title
Admissions Onboarding Specialist
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
297W0222
Agency
Germanna Community College
Division
Germanna Community College (Div)
Work Location
Orange - 137
Hiring Range
$23.90-$26.56 per hour, state benefits do not apply
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Friday 8:00A.M.– 5:00P.M. (29 Hours per week)
Or as scheduled
Please Note: This position may require occasional evening and weekend hours to support business needs and special events.
Or as scheduled
Please Note: This position may require occasional evening and weekend hours to support business needs and special events.
Sensitive Position
No
Job Description
Germanna Community College is a two-year public institution of higher education in the Virginia Community College System. As a comprehensive community college, Germanna provides quality, accessible, and affordable educational opportunities for the residents of the City of Fredericksburg and the counties of Caroline, Culpeper, King George, Madison, Orange, Spotsylvania and Stafford.
Germanna Community College is seeking two (2) part-time Admissions Onboarding Specialists within the Office of Enrollment Services. One position will be located at the Locust Grove Campus, and one position will be located at the Daniel Technology Center in Culpeper.
The Admissions Onboarding Specialist serves as a vital resource, advocate, and guide for prospective and current students, providing high-quality, student-centered support throughout the admissions, onboarding, enrollment, and registration process. Utilizing a holistic Culture of Care model and case management approach, this position serves as a primary point of contact from initial inquiry through successful enrollment, helping students navigate college processes, overcome barriers, and connect with the resources needed to achieve their educational goals.
As a frontline representative of Enrollment Services, the Admissions Onboarding Specialist provides proactive outreach, responds to inquiries, and helps students navigate key enrollment milestones. This position collaborates with Financial Aid, Academic Advising, Testing Services, Student Accounts, Workforce Development, and other campus partners to ensure a seamless student experience. Through personalized guidance and support, the specialist helps students confidently navigate the steps toward becoming a student at Germanna.
Successful candidates will demonstrate a commitment to student success, exceptional customer service and communication skills, strong problem-solving abilities, and the ability to thrive in a fast-paced environment focused on enrollment growth, student engagement, and access to educational opportunities.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Demonstrated experience providing advising, onboarding, enrollment, case management, customer support, or student success services in a higher education environment.
- Experience assisting individuals through complex processes requiring multiple steps, deadlines, and institutional requirements in a clear, supportive, and student-friendly manner.
- Strong customer service, communication, interpersonal, and relationship-building skills with the ability to work effectively with diverse populations.
- Ability to identify barriers, problem-solve, and connect students with appropriate resources and services to support successful enrollment.
- Ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced, student-focused environment.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive student information.
- Ability to work independently and collaboratively as a member of a student-centered team.
Additional Considerations
- Bilingual (Spanish).
- Experience working in a community college environment.
- Experience using Student Information System (SIS), Navigate, Salesforce, or similar student success technologies.
- Knowledge of admissions, onboarding, registration, financial aid, workforce development, and student support services.
- Experience utilizing artificial intelligence tools, automation, or emerging technologies to improve student services, communication, and operational efficiency.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Travel between campuses can be required.
Posting Detail Information
Posting Number
WGE_3493P
Recruitment Type
General Public - G
Number of Vacancies
2
Position End Date (if temporary)
Job Open Date
10/02/2026
Job Close Date
10/16/2026
Open Until Filled
Agency Website
Contact Name
Joshua Cave
Email
jcave@germanna.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $24 - $27