What are the responsibilities and job description for the Admissions Onboarding Specialist position at Germanna Community College?
Posting Summary
Working Title
Admissions Onboarding Specialist
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
297W0294
Agency
Germanna Community College
Division
Germanna Community College (Div)
Work Location
Spotsylvania - 177
Hiring Range
$23.90-$30.01; state benefits do not apply
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Friday; 8:00am-5:00pm (29 hrs a week)
Or as scheduled
Or as scheduled
Sensitive Position
No
Job Description
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is seeking a dedicated Part-Time Admissions Onboarding Specialist to guide students through the admissions process, from application through registration. The Admissions Onboarding Specialist plays an integral part in providing high-quality service to enable prospective students to navigate college onboarding processes successfully. The ideal candidate will deliver high-quality, student-centered service, ensuring a seamless onboarding experience through a holistic, case management approach. Collaboration with academic departments and student services is essential to supporting prospective, new, and continuing students.
Please Note: This position is based at the Fredericksburg Area Campus and splits time with the Stafford County Center. Occasional travel and evening or weekend work may be required.
Key Responsibilities:
- Serve as the primary point of contact for new students, reducing service fragmentation and ensuring quality care throughout the enrollment process.
- Support students from initial inquiry through enrollment using a case management approach that emphasizes communication, follow-up, and personalized assistance.
- Monitors the progress of prospective students and applicants during the enrollment process, promptly addressing inquiries and providing comprehensive information about Germanna Community College’s career and educational pathways, as well as the enrollment process.
- Collaborate with college colleagues to help students complete financial aid requirements, set up payment plans, and prepare for advising appointments.
- Verify student eligibility and enrollment readiness by reviewing academic plans, domicile status, transcript evaluations, and other admissions criteria.
- Guide students in accessing and navigating college systems such as myGCC, Navigate, and Lumens, and ensure completion of required orientation and advising steps.
- Maintain accurate records of student progress and application status to support compliance, reporting, and continuous process improvement.
- Coordinate communication between departments to ensure a smooth, student-centered admissions and onboarding experience.
- Engage in ongoing professional development, including training on Germanna’s Culture of Care and advising tools, to enhance knowledge, service quality, and student support.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Professional experience in higher education enrollment services, admissions, or academic advising, with a demonstrated understanding of admissions processes, policies, and guidelines.
- Ability to analyze complex issues and make informed, well considered recommendations
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office and database management.
- Demonstrated customer service experience with the ability to handle stressful situations professionally.
Additional Considerations
- Bilingual proficiency (Spanish preferred).
- Experience with case management approaches and student information systems (e.g., PeopleSoft, Salesforce).
- Familiarity with selective admissions processes and financial aid systems, including FAFSA.
- Knowledge of Germanna Community College’s academic and workforce programs.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Travel between campuses may be required.
Posting Detail Information
Posting Number
WGE_3127P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
04/13/2026
Job Close Date
04/27/2026
Open Until Filled
Agency Website
Contact Name
Joshua Cave
Email
jcave@germanna.edu
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.