What are the responsibilities and job description for the Credit Card Specialist position at German American?
Job Title: Credit Card Specialist
Summary of Duties and
Responsibilities:
As a Credit
Card Specialist, you will experience all aspects of German American Bank's
culture and values while working with internal and external customers on issues
that impact our business. You will
assist customers with all aspects involved with their credit card
accounts.
What You'll Do:
Day in the Life - Your focus will be supporting our internal and external customers in a variety
of ways including answering incoming calls to/from all German American
locations, verifying account information, placing card orders, working
potential fraud cases, adding appropriate codes to accounts for traveling,
troubleshooting issues and more.
What it Takes:
- Ability to travel for early career training purposes
- Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
- Attention to detail and proficiency in Microsoft Word and Excel
Bonus Points:
- Previous customer service experience in a professional setting
- Bilingual/Multilingual
- Knowledge of Banking
What we can offer you:
- Flexible working location: Jasper, IN or Evansville, IN
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 17 days paid time off, 11 paid holidays and bereavement leave
- Education assistance Program
- Paid family bonding leave
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
- Logo wear discounts
- Free checking account, checks and discounted bank services
This position may be located at any of the following locations:
- 1311 W 12th Ave, Jasper, IN 47546
- 4424 Vogel Rd, Evansville, IN 47715
- 100 Citizens Blvd, Simpsonville, KY 40067
- 430 N Hamilton Rd, Whitehall, OH 43213
About Us:
German
American Bancorp and its family of financial services companies employ
talented, compassionate people throughout the organization, truly making German
American special. Delivering genuine, customized, personal service with a focus
on truly serving customers and communities well, our employees bring the Shield
of Excellence commitment to life with each and every interaction.
German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other category protected by law.