What are the responsibilities and job description for the US Operations & Marketing Coordinator position at German American Chambers of Commerce?
Input made better! Unique, secure and smart input systems are our specialty. We design and build individual solutions for our customers in a wide range of industries. From design and engineering to prototyping and series production, we offer an all-round carefree package.
At our production site in Germany, we combine traditional manufacturing processes with innovative future technologies. In this way, we create durable membrane keypads, flexible sensors, printed electronics and modern touch systems with the “Made in Germany” quality standard.
As part of an international technology group, we draw on expertise in holistic IoT solutions. Through close cross-company collaboration, we control network elements, connect sensor applications with the cloud and create future-proof devices for smart industrial applications.
Position Overview:
The Administrative & Marketing Specialist will support the company’s US operations by overseeing administrative processes, managing customer accounts, and executing marketing initiatives. This role serves as a key interface between US customers and our German HQ, ensuring smooth operations, strong client relationships, and effective cross-functional communication.
Key Responsibilities:
Administrative & Sales Support:
- Oversee the inquire-to-order process and manage order processing, including import/export procedures
- Receive inventory and handle accounts payable; prepare invoices and forward orders to customers
- Serve as primary interface between US customers and HQ in Germany
- Define sales targets and strategies to drive growth
- Prepare annual sales forecasts for existing customer accounts
- Provide ongoing sales support and facilitate the expansion of existing accounts
- Enable effective communication across cross-functional teams at German HQ
Marketing & Communication:
- Develop and implement marketing strategies in collaboration with HQ and cross-functional teams
- Manage social media efforts and content distribution
- Collect and maintain marketing collateral materials
- Conduct market research to identify target market opportunities
- Develop website design and content to support SEO/GEO initiatives, ensuring high visibility and easy access to marketing materials, product portfolios, and company information
Qualifications:
- Bachelor’s degree in business administration, Marketing, or a related field
- 2 years of experience in administrative support, sales support, or marketing coordination
- Strong communication skills and ability to work across international teams
- Experience with CRM systems, order management, and invoicing
- Knowledge of social media management and digital marketing best practices
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously
- Fluent in English, German language knowledge and intercultural experience a plus
Benefits
This role includes a comprehensive benefits package, such as:
- Competitive 25 days PTO and sick leave
- Paid U.S. federal holidays
We are an Equal Opportunity Employer and make recruitment, employment, promotional, and all other personnel decisions without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.