What are the responsibilities and job description for the Office Secretary position at Germain Plumbing & Heating?
Job Overview
We are seeking a highly organized Office Secretary to join our team! In this role, you will ensure smooth daily functions and provide exceptional support to staff, clients, and visitors. Your energetic approach and attention to detail will help foster an efficient, welcoming environment. The ideal candidate is proactive, tech-savvy, and possesses a strong background in office management and administrative support. This position offers an opportunity to develop your skills while contributing to a thriving company.
Duties
- Greet visitors and manage front desk responsibilities with professionalism and warmth, creating a positive first impression.
- Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette.
- Maintain organized filing systems—both physical and digital—ensuring quick retrieval of documents when needed.
- Perform general clerical duties such as photocopying, proofreading documents, and preparing correspondence.
- Support bookkeeping activities using QuickBooks for invoicing and expense tracking.
- Assist with office management tasks including supply inventory, equipment maintenance, and vendor communication.
- Provide excellent customer service by addressing inquiries via phone or email with professionalism and patience.
- Support administrative projects such as proofreading reports, managing personal assistant duties, or coordinating special events as required.
- Ensure compliance with office policies while maintaining confidentiality of sensitive information.
Skills
- Proven experience in office administration or clerical roles with strong organizational skills.
- Proficiency in basic computer literacy.
- Familiarity with multi-line phone systems and excellent phone etiquette for professional communication.
- Experience with QuickBooks or bookkeeping software is highly desirable.
- Strong typing skills with attention to accuracy; ability to proofread documents thoroughly.
- Exceptional organizational skills to manage calendars, files, and multiple priorities efficiently.
- Customer service experience demonstrating patience, clarity, and problem-solving capabilities.
- Knowledge of office management best practices including supply ordering and vendor relations.
- Ability to handle data entry tasks swiftly while maintaining high accuracy standards.
Pay: $25.00 - $28.00 per hour
Expected hours: 30.0 per week
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $25 - $28