What are the responsibilities and job description for the Service Lot Porter - Volkswagen of Westerville position at Germain Automotive?
Service Porter
Join Our Service Team
Germain Volkswagen of Westerville is seeking motivated, dependable, and customer-focused Service Porters to join our professional service team. This role is essential to delivering a first-class customer experience by ensuring the service drive, customer vehicles, and dealership grounds are clean, organized, safe, and operating efficiently each day.
The ideal candidate is energetic, detail-oriented, team-driven, and takes pride in creating a positive experience for every customer who visits our dealership.
Key Responsibilities
- Assist Service Advisors and Service Greeters by moving customer vehicles safely and efficiently throughout the service department
- Maintain organization and traffic flow within the service drive and main service areas
- Prepare customer vehicles with protective seat covers, steering wheel covers, and floor mats prior to service work
- Wash, vacuum, and prepare customer vehicles for delivery as requested
- Ensure customer vehicles are parked properly and secured at all times
- Maintain cleanliness and presentation standards of the service drive, parking areas, customer waiting areas, and dealership grounds
- Assist with snow removal, salting, and weather-related cleanup to ensure safe customer access during inclement weather
- Create and manage key tags for service vehicles
- Support technicians, advisors, and management with daily operational needs
- Perform regular inspections of dealership grounds and promptly report any safety concerns or vehicle damage
- Follow all dealership safety procedures and driving policies
- Deliver professional, friendly, and courteous interactions with customers and team members
- Assist with additional departmental and operational duties as needed
- Perform other duties and responsibilities as assigned by management
Benefits Overview
Benefits Eligible First Day of Employment
Germain Automotive Partnership is proud to offer a comprehensive benefits package, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with eligibility after 30 days of employment
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Paid Time Off
- Employee Discounts
- State-of-the-Art Technology and Facilities
- Career Growth and Advancement Opportunities
Why Join Germain Automotive Partnership?
At Germain Automotive Partnership, we believe our employees are the foundation of our success. We are committed to providing a professional, team-oriented environment where hard work, dedication, and growth are recognized and rewarded.
Qualifications:
Qualifications
- Valid driver’s license with clean driving record
- Ability to safely operate automatic and manual transmission vehicles preferred
- Strong attention to detail and ability to follow directions
- Positive attitude and strong work ethic
- Ability to work in a fast-paced team environment
- Dependable attendance and punctuality
- Ability to work outdoors and remain active throughout the workday in varying weather conditions
- Ability to pass pre-employment background check and drug screening