What are the responsibilities and job description for the Parts Counter Specialist - Lexus of Ann Arbor position at Germain Automotive?
Know Your Parts? We Want You. — Parts Counter Specialist | Germain Lexus of Ann Arbor
If you can identify a part by ear, quote a customer before they finish their sentence, and keep a busy counter running without breaking a sweat — you're exactly who we're looking for.
Germain Toyota of Dundee is hiring an experienced Parts Counter Specialist to join a team that takes pride in doing things right.
At Germain Automotive Partnership, we've built our reputation on one thing: great people. And right now, we're looking for a sharp, experienced parts professional who's ready to bring their expertise somewhere it's actually valued.
Whether you're currently at a dealership and looking for a better fit — or you're ready to take your parts knowledge to a brand that invests in its team — this is your move.
What You'll Own
You're not just filling orders — you're a key driver of service department efficiency and customer satisfaction. Here's what your day looks like:
- Be the go-to resource for retail customers, service advisors, and technicians on parts inquiries, sourcing, and solutions
- Identify and recommend OEM and replacement parts with confidence and accuracy
- Process transactions and manage inventory through dealership systems
- Receive, inspect, stock, and track incoming shipments — keeping everything accounted for
- Handle returns, warranty parts, and credits efficiently and without drama
- Keep the parts department clean, organized, and running like a well-oiled machine
- Build strong working relationships with vendors to keep parts flowing and downtime low
What You Get — Starting Day One
No waiting periods. No fine print. Benefits kick in on your first day of employment.
? Competitive pay based on your experience, skills, and drive
? Weekly pay — because you shouldn't have to wait two weeks
? Medical, Dental & Vision Insurance
? Paid Parental Leave
?️ Paid Time Off
? Life Insurance Short- & Long-Term Disability
? 401(k) with Company Benefits
? Employee Assistance Program
? Employee Discounts
? Real Career Growth Opportunities — we promote from within
Why Germain?
Germain Automotive Partnership has been a cornerstone of the Columbus automotive market for decades. We don't just hire people — we build careers. Our parts and service departments are staffed by professionals who are respected, supported, and given the tools to succeed.
If you're good at what you do and want to be somewhere that notices — apply today.
Germain Lexus of Ann Arbor — Where Expertise Meets Opportunity.
Qualifications:
What You Bring
- Real-world automotive parts experience — dealership background strongly preferred
- Solid knowledge of OEM parts, inventory systems, and parts lookup tools
- Customer-first mindset with the communication skills to back it up
- The ability to juggle multiple priorities without losing accuracy
- Strong organizational habits and an eye for detail
- Comfortable with computers and data entry
- Ability to lift and move parts as needed
- Valid driver's license required
- Must pass pre-employment background check, drug screening, and MVR