Sales Professional

Company Description Germain Automotive Partnership operates 17 state-of-the-art sales, service, and insurance facilities in Central Ohio and Naples, Florida, representing multiple leading automotive brands. The organization offers new and used vehicles, comprehensive maintenance and repair services, genuine vehicle parts, and a variety of insurance solutions. Germain Automotive Partnership has grown steadily through a strong commitment to world-class customer service and long-term relationships with clients. Team members benefit from working in a professional, customer-focused environment with opportunities to develop skills across sales, service, and insurance.

Role Description This full-time, on-site Sales Professional role is based in Lansing, MI. The Sales Professional will guide customers through the vehicle purchasing process, including greeting guests, assessing needs, presenting vehicle options, conducting test drives, and explaining pricing, financing, and insurance products. The role involves building relationships with new and returning customers, maintaining product knowledge on inventory and manufacturer offerings, and following up with leads via phone, email, and in person. Daily responsibilities include preparing sales proposals, completing required documentation accurately, collaborating with finance and service teams, and using CRM tools to track customer interactions. The Sales Professional is expected to uphold Germain Automotive Partnership’s customer service standards and contribute to sales goals and dealership performance.

Qualifications

• Strong customer service and relationship-building skills, with the ability to actively listen, understand customer needs, and provide clear, helpful guidance.
• Sales and negotiation skills, including experience closing deals, handling objections, and working toward individual and team sales targets.
• Communication skills, with confidence in presenting product information, explaining pricing and financing options, and interacting professionally in person, by phone, and in writing.
• Basic business and technology skills, such as comfort with CRM systems, email, and standard office software, plus the ability to learn dealership and manufacturer platforms.
• Knowledge of or interest in the automotive industry, vehicle features, and financing and insurance products, with a willingness to complete ongoing training.
• High level of integrity, reliability, and professionalism, with strong organizational skills and attention to detail in documentation and compliance.
• Ability to work on-site in Lansing, MI, including evenings and weekends as needed, and to collaborate effectively in a fast-paced team environment.
• Prior experience in retail, automotive sales, or customer-facing roles is preferred but not required; a valid driver’s license with a clean driving record is strongly beneficial.