Field Services Engineer / Technician

Job Description

• Gericke North America is searching for a field service technician professional for our Somerset-NJ location.
• The position requires the ability to do installations support, training, and troubleshooting of process equipment.
• Provide customers with excellent customer service by either attending over the phone or at a customer's facility.
• Learn about Gericke’s equipment.
• Electrical and mechanical skills are necessary.
• Must be able to travel (United States, Canada and Mexico).
• Our ideal candidate is a highly motivated person with a strong work ethic.
• This is an opportunity to be involved in all aspects of bulk handling solutions for our clients.

Key Responsibilities

• Provide customers with excellent customer service either by assisting over the phone or at a customer's facility.
• Report and keep track of customer interactions.
• Travel for installations, training and troubleshooting.
• Assemble equipment.

Desired Skills and Experience

• Engineering background or current engineering student; Bachelor’s degree preferred.
• Good working knowledge of drawing software 2D and 3D preferred.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
• Strong attention to detail and organizational skills.
• Must be a self-starter, highly motivated, and be able to work independently with low supervision.
• A passion for equipment and customer service.
• Strong customer-service mindset with a collaborative, team-oriented approach.
• Very good interpersonal, time management, and communication skills.

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000