What are the responsibilities and job description for the Receptionist position at Geoshield Window Film?
The Receptionist serves as the primary in-person ambassador for Geoshield Window Films at the Baton Rouge headquarters. This role creates a professional, welcoming environment for walk-in visitors while ensuring smooth coordination of customer pickup orders. Beyond front-desk duties, the position provides critical administrative and operational support to the Fulfillment and Operations departments, serving as an essential link in the company's daily workflow.
Core Responsibilities
Front Desk & Visitor Management
● Provide a professional and friendly first point of contact for all walk-in customers, dealers, and visitors.
● Notify relevant team members (Fulfillment Team) immediately upon visitor arrival.
● Maintain a clean, organized, and high-standard reception area that reflects the Geoshield brand.
Customer Pickup & Operational Support
● Facilitate scheduled pickup orders entered by the Sales Team, verifying customer identities and order details within Shopify and HubSpot.
● Coordinate directly with the Fulfillment team to prepare, stage, and release orders for collection.
● Process pickup transactions, including payment collection where necessary, and ensure all documentation is accurate and filed correctly.
● Assist the Fulfillment Coordinator with daily tasks, including order
preparation and basic inventory-related data entry.
Administrative & Collaborative Support
● Maintain meticulous records of visitor logs and pickup transactions within HubSpot.
● Handle package receiving, mail distribution, and general office support tasks as directed by leadership.
● Collaborate with Sales and Customer Support teams to ensure a seamless experience for dealers.
● Share customer feedback with management to assist in process improvement and service enhancements.
Qualifications
● 1–3 years of experience in a receptionist, administrative, or customer service-facing role.
● Professional demeanor with excellent interpersonal and communication skills.
● High attention to detail and strong organizational capabilities.
● Proficiency with Google Suite; experience with Shopify or HubSpot is preferred
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20