What are the responsibilities and job description for the Key Holder/Sales Associate position at Georgio's Liquors?
Keyholder / Sales Associate
Georgio’s Liquors – Waltham, MA
Full-Time or Part-Time | $Hourly Pay Based on Experience
Georgio’s Liquors is a high-volume, family-owned liquor store known for offering the largest selection of fine wines, craft beers, and small-batch liquors in the region—all at unbeatable prices. We are growing fast and looking for experienced and dependable Keyholders / Sales Associates to join our team. Liquor store experience is required for this role.
Responsibilities:
Customer Service & Sales
- Greet customers warmly and assist with product selection and recommendations.
- Provide knowledgeable guidance on wine, beer, and spirits.
- Ensure a clean, organized, and welcoming store environment.
- Operate POS (Point of Sale) system efficiently—especially during high-traffic times or as needed.
Keyholder Duties
- Open and/or close the store following proper security and operational procedures.
- Lead floor operations in the absence of management.
- Resolve minor issues and escalate larger concerns to store leadership.
- Ensure compliance with all Massachusetts alcohol sales laws and ID checks.
Inventory & Merchandising
- Receive, stock, and organize inventory accurately and efficiently.
- Maintain well-stocked and visually appealing displays.
- Assist in restocking and inventory control.
E-commerce Fulfillment
- Pick and prepare online orders for in-store pickup and delivery.
- Work with the e-commerce team to ensure timely and accurate order processing.
Qualifications:
- Liquor store experience is required — applications without relevant experience will not be considered.
- Must be 21 years of age or older.
- Strong product knowledge in beer, wine, and spirits.
- Ability to lift up to 40 lbs and stand for extended periods.
- Excellent customer service and communication skills.
- Reliable, punctual, and flexible to work nights, weekends, and holidays.
- Ability to thrive in a high-volume, fast-paced retail environment.
Benefits:
- Competitive hourly pay (based on experience)
- Flexible scheduling (Full-Time or Part-Time)
- Opportunities for advancement and increased responsibility
- Employee discounts on all products
- Supportive and professional team atmosphere
Apply now to join one of the most trusted and well-known liquor stores in the region. We’re excited to meet enthusiastic individuals ready to grow with us!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Waltham, MA 02451 (Required)
Work Location: In person
Salary : $20 - $25