TEMP-Admin Clerical Cust Svc (NSTP summer position)

Mission

The Office of New Student & Transition Programs fosters the successful transition and engagement of new and continuing students into the Georgia Tech community.

Vision

NSTP will be leaders in the field of orientation, retention, and transition services. Through innovative initiatives and leadership opportunities, NSTP will empower students to become impactful leaders in their communities locally, nationally, and globally.

Goals

1. Develop, implement, and assess innovative programs, services, and leadership opportunities in the pursuit of orientation, retention, and transition excellence.
2. Educate on Institute culture, expectations, history, and traditions to create engagement and a lasting connection to the GT campus and community.
3. Provide students with the support and foundation of skills necessary for personal, professional, and academic success.
4. Provide a dynamic learning lab for students and professional staff to develop and practice leadership skills, professional knowledge, and core competencies.
5. Encourage the development of a holistic view of diversity that promotes an inclusive community and celebration of difference.
6. Focus on creating strong community partnerships and delivering quality customer service to students, parents, and others.
7. Support orientation, retention, and transition programs beyond Georgia Tech through leadership in professional associations and educational endeavors.

Provide office support services within a campus unit to include organizing and preparing correspondence, reports and other documentation; scheduling meetings and events; file maintenance, and related administrative activities; and assisting customers with their service needs. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: unit management and staff, vendors and office visitorsThis position typically will advise and counsel: NA This position will supervise: NA

Job Duty 1 -
Compose routine correspondence; prepare and route correspondence, reports and other documentation.

Job Duty 7 -
Receive and refer phone calls; greet and direct office visitors.

Job Duty 8 -
Gather pertinent information regarding customer service needs.

Job Duty 9 -
Respond to customer questions or concerns.

Job Duty 10 -
Perform other duties as assigned

Job Duty 2 -
Compile and organize data for use in reports.

Job Duty 3 -
Schedule and make arrangements for meetings and other events.

Job Duty 4 -
Make travel arrangements for unit staff management and staff as directed.

Job Duty 5 -
Maintain office supplies inventory.

Job Duty 6 -
Maintain filing system.

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.

Required Experience
Up to two years of job related experience

SKILLS
This job requires skills in general office administration to include document preparation and processing, records management, event planning and organization, spoken/written communications and interpersonal skills, and the ability to multi-task. Skill in basic office related computer applications is required.

This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.