What are the responsibilities and job description for the Enterprise Systems Engineer position at Georgia Tech?
Atlanta, Georgia (In the office)
Enterprise Systems Engineer is a specialized professional focused on the comprehensive design, implementation, and management of complex systems within a business enterprise. This role is instrumental in ensuring that an organization's IT infrastructure aligns seamlessly with its strategic goals and operational needs. It involves a deep understanding of both the technical and business facets of the enterprise, requiring a blend of skills in systems architecture, integration, and process optimization. An Enterprise Systems Engineer is pivotal to translating business requirements into technological solutions that enhance efficiency, scalability, and security.
Job Duty 1 -
Play a pivotal role in the design, integration, and optimization of complex information systems within an organization.
Job Duty 2 -
Ensure that various technology components, such as hardware, software, networks, and databases, work seamlessly together to support business goals and operations.
Job Duty 3 -
Responsible for evaluating technological needs, designing system architectures, implementing robust and scalable solutions, and troubleshooting any issues that arise.
Job Duty 4 -
Possess a deep understanding of both legacy systems and cutting-edge technologies, allowing the ability to upgrade existing frameworks while integrating new tools and platforms.
Job Duty 5 -
Collaboration with other IT professionals, as well as with non-technical stakeholders, to gather requirements, develop strategies, and ensure that the final systems align with business objectives.
Job Duty 6 -
Focus may include but not limited to security and compliance, ensuring that all systems adhere to industry standards and legal requirements.
Job Duty 7 -
Serve as a linchpin in advancing the institute's technological frontier, driving efficiency, and reliability; strategic vision, critical for fostering innovation and driving digital transformation initiatives.
Job Duty 8 -
Leveraging expertise to assess and integrate various systems ensuring interoperability and coherence within the IT ecosystem.
Job Duty 9 -
Must stay abreast of evolving technologies and industry trends to implement forward-thinking solutions that can offer a competitive edge. Their work also involves rigorous testing, documentation, and compliance with regulatory standards, all of which are essential for the reliability and sustainability of enterprise systems.
Job Duty 10 -
Perform other duties as assigned.
Educational Requirements
Bachelor's degree in related discipline or equivalent, related experience.
Other Required Qualifications
Overnight travel requrchitected for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requrchitectements).
Required Experience
6 years of relevant experience.
Core / Requirements
Strong experience supporting and enhancing multi-tier web applications (UI, API, data layer) in a production environment.
Proven ability to diagnose and resolve complex production issues across app, database, OS, and network layers using logs, traces, and monitoring tools.
Solid grounding in at least one general-purpose programming language (e.g. JavaScript/TypeScript, Python, PowerShell) plus scripting for automation.
Hands-on experience with relational and NoSQL data stores, including writing efficient queries, analyzing query plans, and addressing performance issues.
Strong understanding of authentication, authorization, and secure access patterns (SSO, MFA, service accounts, least privilege).
Practical experience with file transfer, integration, and messaging patterns (sFTP/SSH, APIs, webhooks, batch jobs, schedulers).
Familiarity with CI/CD practices and source control (branching, code reviews, build and deployment pipelines).
Demonstrated knowledge of application security fundamentals (OWASP-style issues, secrets management, patching, vulnerability remediation).
Experience working with business stakeholders to triage incidents, clarify requirements, and translate functional needs into technical tasks.
Track record of owning services end-to-end: documentation, runbooks, change planning, and post-incident reviews not just fixing tickets..
Preferred Educational Qualifications
Master's degree in related discipline or equivalent, related experience.
Experience supporting enterprise platforms such as e-signature, document management/imaging, visa case management, business intelligence/reporting.
Background in systems integration work: connecting cloud services, on-prem systems, and third-party vendors via APIs, queues, and batch pipelines.
Experience designing or maintaining highly regulated or audited workflows (e.g., records retention, financial, HR, or compliance-driven processes).
Familiarity with cloud application hosting (e.g., PaaS web apps, containers) and associated topics like scaling, health probes, and configuration management.
Experience implementing or supporting monitoring and observability: dashboards, synthetic checks, alert design, and tuning noisy alerts.
Hands-on exposure to identity and access management patterns for both users and machine identities (service principals, keys, certificates).
Experience with automation of repetitive support tasks (scripts, small tools, or simple agents) to reduce manual toil in production support.
Demonstrated ability to refactor or modernize legacy applications, including decom, migration planning, and technical-debt reduction.
Experience mentoring junior engineers and setting standards for documentation, incident handling, and change management across a team.
Strong written communication skills for clear runbooks, architecture notes, and stakeholder updates during incidents and planned changes.
Experience supporting enterprise platforms such as e-signature, document management/imaging, visa case management, business intelligence/reporting.
Background in systems integration work: connecting cloud services, on-prem systems, and third-party vendors via APIs, queues, and batch pipelines.
Experience designing or maintaining highly regulated or audited workflows (e.g., records retention, financial, HR, or compliance-driven processes).
Familiarity with cloud application hosting (e.g., PaaS web apps, containers) and associated topics like scaling, health probes, and configuration management.
Experience implementing or supporting monitoring and observability: dashboards, synthetic checks, alert design, and tuning noisy alerts.
Hands-on exposure to identity and access management patterns for both users and machine identities (service principals, keys, certificates).
Experience with automation of repetitive support tasks (scripts, small tools, or simple agents) to reduce manual toil in production support.
Demonstrated ability to refactor or modernize legacy applications, including decom, migration planning, and technical-debt reduction.
Experience mentoring junior engineers and setting standards for documentation, incident handling, and change management across a team.
Strong written communication skills for clear runbooks, architecture notes, and stakeholder updates during incidents and planned changes.
Budget $105,672
SKILLS
This job requires broad knowledge of IT systems management, infrastructure and architectural design and integration and related components and applications. Expertise is required in IT service delivery methodology and techniques, industry practices and campus policies and procedures.
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Georgia Tech is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of race, ethnicity, ancestry, color, religion, sex, pregnancy (including childbirth, lactation, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, marital status, disability, genetics (including testing and characteristics), or protected veteran status, uniformed service-member status, political affiliation or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.
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