What are the responsibilities and job description for the Front Desk Cosmetic Representative position at Georgia Skin Cancer?
Cosmetic Front Desk Team Member
Georgia Skin Cancer & Aesthetic Dermatology
We are seeking a friendly, personable, and service-oriented individual to join our Cosmetic Front Desk Team! This position plays an important role in creating an exceptional experience for our aesthetic patients from the moment they walk through our doors.
Our cosmetic front desk team provides a specialized, elevated patient experience that goes beyond traditional check-in and check-out responsibilities. From greeting patients warmly and by name to offering coffee or tea and anticipating their needs, our team creates a welcoming, personalized environment where every patient feels valued and cared for.
In addition to providing outstanding hospitality, you will help facilitate daily office flow by scheduling appointments, processing payments, assisting with product recommendations, and coordinating closely with our cosmetic providers.
At GSC, we are patient-centered and strive for excellence, efficiency, and compassion in everything we do. We believe in developing our employees, practicing generosity and gratitude, and making a positive difference in our communities. Our goal is to provide world-class care while creating a workplace where our team members can thrive.
Why You'll Enjoy Working for Us
- Competitive compensation and benefits package, including hourly pay, insurance, and 401(k)
- Discounted products and complimentary cosmetic services
- Performance bonuses three times a year
- Growing practice with 13 locations
- Fun, lively, and team-oriented work environment
As a Cosmetic Front Desk Team Member, Your Responsibilities Include
- Creating an exceptional patient experience through personalized greetings, attentive hospitality, and thoughtful touches that make each visit feel special
- Welcoming patients by name and maintaining a warm, inviting atmosphere
- Checking patients in and out while ensuring a smooth, efficient visit
- Scheduling and rescheduling cosmetic appointments
- Processing payments and assisting patients with product purchases
- Developing a strong understanding of our cosmetic services and skincare products to confidently assist patients
- Coordinating with cosmetic providers to maintain excellent communication and office flow
- Becoming proficient in our practice management system
- Maintaining an organized, professional, and polished front desk environment
What We Need from You
- A genuine passion for hospitality and delivering outstanding customer service
- A warm, friendly, and professional personality that makes patients feel immediately welcome
- Strong attention to detail and the ability to anticipate patient needs
- A commitment to excellence, efficiency, and compassionate care
- Excellent teamwork and interpersonal communication skills
- Ability to learn quickly and confidently communicate information about services and products
- Strong organizational, multitasking, and administrative skills
- A positive attitude and willingness to go above and beyond to create memorable patient experiences
If you love making people feel welcome, enjoy creating meaningful connections, and take pride in delivering exceptional service, we'd love to have you join our Cosmetic Front Desk Team!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $28,772 - $38,667