Veteran and International Student Services Coordinator

Veteran and International Student Services Coordinator

LOCATION: {DeKalb/Newton}

DESCRIPTION: The Veteran and International Student Services Coordinator coordinates institutional services and federal compliance activities for students receiving U.S. Department of Veterans Affairs educational benefits and students attending the College in F-1 or M-1 status. The Coordinator serves as a School Certifying Official and Designated School Official and is responsible for accurate and timely certification, reporting, record maintenance, regulatory monitoring, and student guidance. The Coordinator works closely with Admissions, the Registrar, Financial Aid, Student Accounts, Academic Affairs, and other College departments to ensure that enrollment, tuition and fee information, program changes, withdrawals, academic progress, and program completion are reported accurately and within required timeframes. The position serves as the primary College contact for veteran, military-connected, and international students throughout their enrollment.

All applicants must fully complete an online application, and upload all pre-employment documents requested = (resume, unofficial transcripts, and cover letter.) All Official Transcripts are required within 30 days of employment. Employment References listed on application must be previous or present supervisor(s).

ESSENTIAL JOB RESPONSIBILITIES:

· Serve as a designated School Certifying Official and complete all initial and annual VA-required training.

· Review eligibility documentation and certification requests; certify enrollment, credit hours, enrollment dates, tuition, fees, and other required information through VA Enrollment Manager.

· Complete initial and subsequent certifications and report schedule changes, withdrawals, enrollment reductions, nonpunitive grades, last dates of attendance, program changes, graduation, and other reportable events within required timeframes.

· Coordinate with Financial Aid and Student Accounts to verify tuition and fee calculations and the appropriate treatment of institutional, state, and federal aid.

· Maintain documentation supporting each certification, amendment, and termination; reconcile VA certifications against Banner enrollment and student account records.

· Conduct routine internal file reviews, correct discrepancies, and coordinate responses to VA compliance surveys, supervisory visits, risk-based reviews, and State Approving Agency requests.

· Assist with maintaining VA program approvals, catalogs, calendars, policies, and required institutional information.

· Counsel veteran, military-connected, and dependent students regarding College processes and use of VA education benefits, referring benefit-eligibility determinations to the VA.

· Serve as a Designated School Official and, if assigned, the Primary Designated School Official; maintain accurate student and institutional information in SEVIS.

· Review international admission records, financial documentation, immigration documents, and materials required for Form I-20 issuance; issue and update Forms I-20 for eligible students.

· Advise students on maintaining F-1 or M-1 status, full-time enrollment, program extensions, reduced course loads, employment authorization, travel, transfers, reinstatement, and program completion.

· Monitor enrollment and academic records each term; complete required SEVIS registration, updates, transfers, extensions, completion records, and terminations within applicable deadlines.

· Maintain documentation supporting all SEVIS actions and communications; coordinate with the Student and Exchange Visitor Program and other federal agencies when necessary.

· Provide international student orientation and recurring regulatory reminders.

· Maintain written procedures, calendars, checklists, tracking reports, internal controls, and auditable electronic files for both functional areas.

· Develop reports that identify enrollment changes, withdrawals, missing grades or attendance information, upcoming program end dates, and other compliance risks.

· Provide training and procedural guidance to faculty and staff whose work affects VA or international student compliance.

· Track service volume, certification activity, reporting timeliness, identified errors, and corrective actions; participate in enrollment, registration, orientation, and student-support activities affecting assigned populations.

· Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Knowledge of or ability to learn and apply federal requirements governing VA education benefits and F-1/M-1 students.

· Ability to interpret detailed regulations, policies, academic records, student-account information, and program requirements accurately.

· Ability to maintain confidential records, meet regulatory deadlines, and document decisions and corrective actions.

· Strong organizational, analytical, problem-solving, written communication, and student-service skills.

· Ability to reconcile information across student-information, financial, and federal reporting systems.

· Ability to work collaboratively across departments and explain complex requirements clearly to students, faculty, and staff.

· Proficiency with standard office technology and the ability to learn VA Enrollment Manager, SEVIS, Banner, Target X, and related systems.

· Ability to obtain and maintain authorization as a School Certifying Official and Designated School Official.

MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited college or university and two years of directly related experience in higher education student services, enrollment management, records, financial aid, veterans services, international student services, regulatory compliance, or a related area. Directly related professional experience may substitute for the bachelor's degree requirement on a year-for-year basis. Regardless of the substitution, candidates must have at least two years of directly related experience. Demonstrated experience interpreting and applying detailed policies or regulations, maintaining confidential records, and completing deadline-driven work with a high degree of accuracy.

NOTE: APPLICANTS MUST MEET THE MINIMUM QUALIFICATIONS TO BE CONSIDERED FOR THIS POSITION.

PREFERRED QUALIFICATIONS: · Master's degree in higher education, student affairs, public administration, counseling, business administration, or a related field. · Experience with VA Enrollment Manager, SEVIS, Banner, or comparable student-information systems. · Prior experience as a School Certifying Official, Designated School Official, or Primary Designated School Official. · Experience responding to compliance reviews, audits, or external monitoring. · Knowledge of VA educational benefits and F-1/M-1 regulatory requirements. ·

NOTE: APPLICATIONS WILL BE SCREENED AT THE PREFERRED LEVEL. APPLICANTS MUST MEET BOTH THE MINIMUM AND PREFERRED QUALIFICATIONS TO BE CONSIDERED FOR THIS POSITION.

SALARY AND BENEFITS: The salary for this position is $60,000. This is a full-time position with paid state holidays; accrued annual and sick leave;; pension and medical benefits; and the State of Georgia Flexible Benefits Program.

Pay: $60,000.00 per year

Work Location: In person

Salary : $60,000