What are the responsibilities and job description for the SAP S/4HANA Service & Warranty Lead – Automotive position at Georgia IT?
Job Title: SAP S/4HANA Service & Warranty Lead – Automotive
Location: Newark, California (Onsite)
Role Overview
We are seeking an experienced SAP S/4HANA Service & Warranty Lead to drive the design, implementation, and delivery of end-to-end aftersales service and warranty solutions for an automotive enterprise.
This role will act as the functional authority for Service Operations and Warranty Management, ensuring seamless integration between SAP S/4HANA, Salesforce Service Cloud / Field Service, and external dealer systems via middleware (Workato).
Required Qualifications
- 10 years of SAP experience with strong expertise in Service & Warranty domains
- Hands-on experience with:
- SAP S/4HANA Service or SAP CS
- SAP Warranty Management
- Service Orders, Notifications, and Settlement
- Strong understanding of automotive after-sales and dealer ecosystems
- Experience leading large-scale S/4HANA transformation programs
- Proven stakeholder management and leadership skills