Account Executive

Position Summary: As an Account Executive for Georgia Expo, you will be responsible for retaining and expanding Georgia Expo’s market share and sales revenue within a defined customer group. This role is responsible for developing new business opportunities while maintaining a high level of knowledge regarding Georgia Expo products, services, and pricing.

Areas of Responsibility:

Sales

• Develop and maintain a thorough knowledge of all Georgia Expo products and their applications for various customer groups and prospects.
• Build and maintain relationships with existing customers and prospects while gaining a strong understanding of their needs.
• Develop and utilize effective negotiation strategies to close sales opportunities while supporting Company sales objectives.
• Accurately create and enter customer quotes into MAS and CRM systems.
• Respond to customer inquiries and communications promptly and professionally.
• Document customer interactions and conversations in the CRM system to support effective relationship management.
• Use customer and industry knowledge to recommend appropriate product solutions and identify upselling opportunities.
• Continuously evaluate customer accounts and order history to improve customer service, strengthen customer loyalty, and grow account revenue.
• Maintain consistent contact with inactive or dormant customers to encourage renewed business relationships.
• Spend approximately 3–4 hours per day on the phone developing new business opportunities and fostering customer relationships.
• Meet or exceed monthly and quarterly sales goals established by the Sales Manager and Vice President of Sales and Marketing.
• Actively participate in ongoing product, policy, and Company training programs.
• Collaborate with the Marketing team to support sales initiatives and provide meaningful feedback to help increase sales effectiveness.
• Perform other duties as assigned by the Sales Manager or Vice President of Sales and Marketing.

Skill Requirements:

• Strong negotiation and closing skills.
• Excellent communication, interpersonal, and telephone presentation skills.
• Strong organizational and time management skills with the ability to prioritize and multitask effectively.
• Ability and motivation to meet or exceed sales goals.
• Demonstrated ability to handle sensitive or confidential matters professionally.
• Ability to adapt to multiple demands, shifting priorities, and rapid change.
• Solid mathematical aptitude.
• Experience with CRM software (Salesforce or similar platforms).
• Proficient computer skills in Microsoft Office applications, including Excel, Word, and Outlook.
• Experience with ERP systems such as MAS or SAP preferred.

Experience and Education Requirements:

• Minimum of 5 years of experience in an inside sales environment preferred, with a proven track record of success.
• Prior B2B product sales experience required.
• Prior event industry experience and familiarity with pipe and drape products preferred.
• Bachelor’s degree from an accredited college or university preferred, or an equivalent combination of education and experience.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to occasionally lift, carry, push, or move materials and equipment associated with trade show booth setup and breakdown.
• Ability and willingness to travel occasionally to attend trade shows and assist with booth setup, breakdown, and event activities.

Travel Requirements:

• Less than 5% travel required.