What are the responsibilities and job description for the Mgr, Information Technology position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITM020
Mgr, Information Technology
00119906
Unclassified
07/27/2026
08/06/2026
Jobcode:
ITM020
Jobtitle:
Mgr, Information Technology
Job Category:
Administration
Entry Salary:
$50,982.94
Pay Grade Max:
$81,720.15
Minimum
Qualification:
Qualification:
Associate degree in a related field from an accredited college or university and two (2) years in a managerial or supervisory role; or four (4) years in a managerial or supervisory role.
Preferred
Qualification:
Qualification:
Note:
Location Name:
Central Office
Address1:
300 Patrol Road
Address2:
City:
Forsyth
Zipcode:
31029
County:
MONROE COUNTY
Contact Name:
Kalee Hall
Contact Phone#:
478-957-4174
Contact Email ID:
Kalee.Hall@gdc.ga.gov
Comments:
Job Summary:
The Account Services Manager provides strategic leadership and operational oversight for enterprise customer-facing technology services that enable the Georgia Department of Corrections mission. This position manages the delivery, performance, and continuous improvement of critical IT service functions, ensuring technology services are secure, reliable, responsive, and aligned with organizational priorities.
The Account Services Manager oversees multiple technology service areas, including Wireless Support, Identity and Access Management, Microsoft 365 services, Executive/VIP Technical Support, State Technology Purchasing, Software Licensing and Renewals, and Enterprise Incident Management.
This position directs supervisors and technical staff while fostering a culture of customer service, accountability, collaboration, and continuous improvement.
The Account Services Manager provides strategic leadership and operational oversight for enterprise customer-facing technology services that enable the Georgia Department of Corrections mission. This position manages the delivery, performance, and continuous improvement of critical IT service functions, ensuring technology services are secure, reliable, responsive, and aligned with organizational priorities.
The Account Services Manager oversees multiple technology service areas, including Wireless Support, Identity and Access Management, Microsoft 365 services, Executive/VIP Technical Support, State Technology Purchasing, Software Licensing and Renewals, and Enterprise Incident Management.
This position directs supervisors and technical staff while fostering a culture of customer service, accountability, collaboration, and continuous improvement.
Benefits:
Health Insurance, Maternity & Paternity Leave, 401K PlanSalary : $50,983 - $81,720