What are the responsibilities and job description for the Help Desk Support Spec 1 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT010
Help Desk Support Spec 1
00109137
Unclassified
07/17/2026
07/27/2026
Jobcode:
ITT010
Jobtitle:
Help Desk Support Spec 1
Job Category:
Administration
Entry Salary:
$30,700.42
Pay Grade Max:
$47,094.70
Minimum
Qualification:
Qualification:
High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.
Preferred
Qualification:
Qualification:
Note:
This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
Ware State Prison
Address1:
3620 North Harris Road
Address2:
City:
Waycross
Zipcode:
31503
County:
WARE COUNTY
Contact Name:
Bethanie Langley
Contact Phone#:
912-287-4975
Contact Email ID:
bethanie.langley@gdc.ga.gov
Comments:
All applicants must come in for a State of Georgia paper application. Resumes are highly encouraged. Ware State Prison is one hour north of Ga/Fl state line. Please direct all questions or concerns to the point of contact listed above
Benefits:
Health Insurance, Maternity & Paternity Leave, 401K PlanSalary : $30,700 - $47,095