What are the responsibilities and job description for the Help Desk Support Spec 1 position at Georgia Department of Corrections?
JOB CODE
TITLE
POSITION #
POSITION
POSTING
BEGIN
BEGIN
POSTING
END
END
ITT010
Help Desk Support Spec 1
00109378
Unclassified
05/18/2026
05/26/2026
Jobcode:
ITT010
Jobtitle:
Help Desk Support Spec 1
Job Category:
Administration
Entry Salary:
$30,700.42
Pay Grade Max:
$47,094.70
Minimum
Qualification:
Qualification:
High school diploma/GED and one (1) year of experience providing software or hardware customer and technical support.
Preferred
Qualification:
Qualification:
Note:
This position serves as the entry level Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations.
Location Name:
Hancock State Prison
Address1:
701 Prison Boulevard
Address2:
P.O. Box 339
City:
Sparta
Zipcode:
31087
County:
HANCOCK COUNTY
Contact Name:
Glenda McCrary
Contact Phone#:
706-444-1005
Contact Email ID:
glenda.mccrary@gdc.ga.gov
Comments:
Please submit a completed State of Georgia application with detailed work history as well as dates of employment along with supporting documentation by email or fax
Salary : $30,700 - $47,095