Student Success Coordinator

Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.

The Student Success Coordinator position plays a pivotal role in fostering a supportive campus environment, which is crucial for student retention and success. The Student Success Coordinator will help to ensure that students have the necessary tools and support to achieve their educational and career goals. This role will support the facilitation of workshops and events, coordinate campus resources, and work closely with students, faculty, and staff to identify and address students' needs, ultimately enhancing the overall student experience. In addition to providing personalized guidance, resources, and support services to help students navigate academic, personal challenges, and career planning, the coordinator will also perform administrative assistant tasks. These tasks include managing schedules, coordinating meetings, maintaining accurate records, and handling correspondence.

Direct Student Support and Guidance 45%
Provide personalized academic and personal outreach to students, helping them navigate challenges and plan their educational and career paths through one on one and group appointments.
Offer resources and referrals to campus and community services to support students' well-being and success.

Coordination of Campus Resources 5%
Serve as a liaison between students and various campus resources, ensuring they have access to tools and support.
Work closely with academic departments and student services to address and resolve student concerns.

Administrative Support - 40
Manage schedules and coordinate meetings, ensuring efficient use of time and resources.
Maintain accurate records, including student files and program documentation.
Handle correspondence, including emails and phone calls, in a professional and timely manner.
Serve as an office greeter, providing a welcoming and helpful presence for students and visitors.
Create and distribute informational materials to promote services and programs.
Maintain regular communication with students, faculty, and staff to keep them informed of available resources and opportunities.
Support planning, organizing, and facilitating workshops and events aimed at enhancing student development and success.
Assist in assessing the effectiveness of programs and services, collecting and analyzing data to inform improvements.

Collaboration and Networking 5%
Build and maintain relationships with campus and community partners to enhance student support services.
Participate in campus committees and task forces related to student success and retention initiatives.

Other 5%

Other duties as assigned.

Required Education - Bachelor's Degree
Required Experience - At least 6 months experience providing customer service, mentoring, administrative support, tutoring, facilitating programs, or event planning

This position is a pay grade 7. The available salary range is $40,729.00 to $42,500.00. Starting salary within this range is based on relevant years of experience.

For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure.

Knowledge
Knowledge of academic, wellness, and career resources.

Skills
Attention to detail and logistics
Excellent interpersonal and relationship building skills
Verbal and written communication skills; ability to multi-task and manage priorities.

Abilities

Able to multi-task and use and learn database technology quickly and proficiently to include Microsoft Office suite and student management software system.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

• Criminal Background Check
• Education Verification
• DMV