Administrative Professional - Generalist

Position Title: Administrative Professional – Generalist

Summary of the Job:

The Administrative Professional is responsible for providing administrative support, general clerical, receptionist and project-based work. The Administrative Professional should be committed to Sanctuary practice utilizing tools that reinforce our shared language to create a trauma-responsive culture.

Primary Responsibilities:

• Keep office running smoothly/efficiently within the team approach.
• Act as official greeter and direct guest as needed maintaining high level of customer service.
• Process office mail-outgoing and incoming.
• Create and modify documents using various software with accuracy and in a timely manner as assigned.
• Process census reports and other reports as assigned.
• Provide administrative support to the Support Services department.
• Monitor and insure proper licensure and policy procedures within assigned program.
• Become notary public or maintain notary public status as assigned.
• Ensure documentation is in full compliance with agency, licensing, accreditation and contract guidelines.
• Manage inventory of office supplies and purchase within the budget provided.
• Utilize personal safety plan for managing emotions and interactions with staff and clients.
• Participate in PQI process for assigned program.

Additional Responsibilities:

• Manage the switchboard, handling incoming and outgoing calls as assigned; including maintaining and operating office answering machine.
• Crosstrain and support/fill in for HR and Finance Administrative Professional as needed.
• Assist with planning and coordination of campus events and activities as requested.
• Maintain orderly lobby and monitor visitor and work area.
• Operate and maintain various office equipment.
• Represent agency favorably at all time.
• Other duties as assigned.

Qualifications:

• At least 21 years of age
• A high school diploma or GED and one year experience in related field or successful completion of a formal training curriculum from a technical college or school pertaining to skills need to perform tasks assigned.
• Strong written and verbal communication skills
• Ability to sit at workstation for extended periods of time; occasionally lift/carry parcels up to 35 pounds.
• Ability to read and interpret documents/procedure manuals.
• Possess the ability, flexibility and maturity to render the duties and responsibilities required of this position.
• Have the ability to manage time, set priorities and to organize and follow structured routines .
• Advanced computer skills with the ability to learn new software applications.
• Handle multiple tasks simultaneously.

Ongoing Qualifications:

• Agree to abide by all the policies, rules, guidelines and regulations of the Georgia Baptist Children's Homes and Family Ministries, Inc.
• Exhibit tactfulness and good judgment in dealing with people
• Familiar with traditional Baptist tenets, customs and practices and shall maintain a compatible lifestyle
• Meet all employee guidelines and qualifications as outlined by GBCH & FM, license, contracts and accreditation.
• Exhibit the Core Values of Georgia Baptist Children’s Homes and Family Ministries, Inc.
• Utilize the Sanctuary Model of Care and conduct job responsibilities in a traumaresponsive manner.
• Have the ability to work in partnership with other members in a team approach
• Arrive to work on time and as scheduled
• Achieve and accomplish annual goals assigned by supervisor or provide acceptable documentation as to why goals were not met.
• Understanding of confidential issues and protected information assigned under HIPAA
• Complete required staff development hours within the program including 24 hours in child care related training, current CPR, 1st Aid and approved emergency safety intervention training
• Annual physical
• Favorable MVR and fingerprint results
• Maintain valid State Driver’s License as required