Veterinary Receptionist - Experienced

Veterinary Receptionist

Georgetown Animal Clinic | Georgetown, SC

Pay: $15–$18 per hour, based on experience

Georgetown Animal Clinic is looking for a warm, outgoing, compassionate, and customer-focused Veterinary Receptionist to join our team!

Do you love helping people? Do you enjoy making others feel welcome and cared for? Do you believe that the little things can make a big difference?

If so, you may be exactly who we are looking for!

At Georgetown Animal Clinic, we believe that every interaction matters. From the moment a pet parent calls our hospital or walks through our doors, we want them to feel welcomed, valued, and confident that their pet is in good hands.

Our Reception team is at the heart of that mission.

Compensation & Benefits

• $15–$18 per hour, based on experience
• 80% employer-paid health insurance
• 80% employer-paid vision insurance
• 80% employer-paid dental insurance
• Paid time off (PTO)
• Professional development opportunities
• A positive, supportive, and team-oriented workplace
• Opportunities for growth and advancement within the practice

About the Role

At Georgetown Animal Clinic, you will be much more than a receptionist.

You will be the welcoming face and voice of Georgetown Animal Clinic.

You will help create the experience that makes clients say:

“I love bringing my pet here.”

You will help clients feel comfortable, cared for, and understood while helping our veterinary team provide excellent patient care.

This position is ideal for someone who genuinely enjoys working with people, has a natural ability to connect with others, and takes pride in providing exceptional customer service.

What You'll Do

Your responsibilities may include:

• Welcoming every client and patient with warmth, professionalism, and genuine care
• Creating a positive first impression for every person who walks through our doors
• Answering phones with a friendly and helpful attitude
• Listening carefully to clients and helping them feel heard and supported
• Scheduling appointments and helping clients find the best appointment options for their pets
• Checking clients in and out while providing a smooth, efficient experience
• Communicating clearly with clients regarding appointments, services, medications, and hospital policies
• Helping clients understand recommendations and next steps in their pet's care
• Handling payments and financial conversations professionally and respectfully
• Maintaining accurate client and patient information
• Assisting with prescription and medication requests
• Communicating effectively with the veterinary team
• Helping create a clean, organized, and welcoming environment
• Supporting clients through both routine visits and more difficult or emotional situations
• Looking for opportunities to go above and beyond for our clients and patients
• Helping create memorable experiences that build lasting relationships with our clients

The Person We're Looking For

We are looking for someone who is naturally warm, friendly, and genuinely enjoys helping people.

The ideal candidate:

• Has excellent customer service skills
• Enjoys connecting with people
• Is compassionate and empathetic
• Is comfortable communicating with clients in person and on the phone
• Is professional, positive, and dependable
• Can remain calm and kind during stressful situations
• Is organized and able to multitask
• Pays attention to details
• Is comfortable discussing services and financial responsibilities with clients
• Is willing to learn and continually improve
• Enjoys being part of a team
• Understands that attitude and communication can have a major impact on a client's experience

Previous veterinary reception, veterinary assistant, medical reception, hospitality, retail, or other customer service experience is helpful, but we are willing to train the right person.

Most importantly, we are looking for someone with the right attitude and a genuine desire to make a difference.

Our Culture

At Georgetown Animal Clinic, we are intentionally building a team where people enjoy coming to work and where clients feel genuinely cared for.

Our team is guided by four core values:

• Striving for Excellence: We are always looking for ways to improve. We believe excellence is found in the details—from the way we answer the phone to the way we care for every patient.
• Building Relationships: We believe veterinary medicine is built on relationships. We want to develop lasting relationships with our clients, patients, coworkers, and community.
• Continuous Self-Improvement: We believe there is always something new to learn. We encourage our team members to grow, develop new skills, and become the best versions of themselves.
• Cultivating Positivity: We believe positivity is contagious. We strive to create a workplace where team members support one another, celebrate successes, and contribute to a healthy and encouraging environment.
• Creating a “Wow” Experience : We believe in going above and beyond for our patients, clients, coworkers, and community.

The Georgetown Animal Clinic Experience

We want every client to feel:

Welcomed.
Heard.
Respected.
Cared for.

Our goal is to provide more than a veterinary appointment. We want to create an experience that pet parents remember for the right reasons.

The Veterinary Receptionist plays a major role in making that happen.

If you are someone who loves people, loves animals, enjoys helping others, and takes pride in creating exceptional experiences, we would love to meet you!

Apply today and become part of the Georgetown Animal Clinic team!

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $18