What are the responsibilities and job description for the Customer Service Representative position at George Washington and Jefferson National Forest?
Job Overview
Looking for a meaningful way to give back?
The George Washington & Jefferson National Forest Supervisor’s Office in Roanoke is welcoming enthusiastic, customer‑focused volunteers to join our front desk team!
As a Front Desk Volunteer, you’ll:
- Create a welcoming atmosphere by greeting visitors and callers
- Provide excellent customer service and accurate visitor information
- Support front desk operations alongside Forest Service employees
- Answer common questions about recreation, passes, permits, and forest activities
- Offer guidance on rules and regulations
- Keep the Visitor Center tidy and presentable
- Assist with other tasks as needed
If you enjoy engaging with the public and supporting a mission‑driven team, we’d love to have you. Approved reimbursements may be available.
Sign up here: https://www.volunteer.gov/s/volopprecord?listing=a09SJ00000QwIonYAF
This position is eligible for non-competitive hiring authority which allows you to apply for permanent federal positions with the Forest Service and other land management agencies. (https://www.fs.usda.gov/careers/students-and-early-careers/public-lands-corps)
Pay: $0.10 - $25.00 per day
Benefits:
- Employee assistance program
- Flexible schedule
Work Location: In person
Salary : $100 - $25,000