What are the responsibilities and job description for the Assistant Branch Manager position at George T Sanders?
Description
The Assistant Branch Manager will assist the Branch Manager in overseeing the efficient operation of the facility and is responsible for daily, weekly, monthly tasks which include:
PRIMARY RESPONSIBILITIES:
- Manage the daily activity of the sales floor, cover counter sales, warehouse, and point of sale system
- Manage branch in absence of the Branch Manager
- Problem solving and conflict management decisions with customers to ensure each customer has a positive experience
- Train and coach employees on product and process knowledge
- Input in hiring and terminations of staff
- Partner with Branch Manager for employee related issues
- Assist Branch Manager with performance management to meet and exceed goals for the branch, and developing creative plans to increase branch sales
- Approve timecards
- Monitor hours and OT if necessary
- Ensure branch compliance
- Complete COD report, cash report, cycle counts, API orders, exceptions, nonstock orders/returns, and warranties
- Conduct weekly store evaluations with employees to determine any action necessary to maintain or elevate branch standards of cleanliness, productivity, organization, and customer service
- Research billing and order inquiries for customers, placing and expediting orders, maintain supplies inventory
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS
- High school diploma or equivalent required.
- 1-2 years of leadership experience, preferably in a retail space.
- Mechanically inclined; 1-2 years industry experience (plumbing, heating, HVAC and/or Hydronics) strongly preferred.
- Basic computer skills; experience with Microsoft Office suite, Outlook.
- Experience with CSD (Cloud Suite Distribution) – ERP background is helpful.
- Forklift certified or the ability to get certified.
- Excellent interpersonal, communication, and follow through skills.
Benefits
401(k) matching
Profit sharing
Health insurance
Vision insurance
Dental insurance
Life insurance
Short and long-term disability
Paid time off
Employee discount
Schedule
Monday through Friday
No nights and weekends
Salary : $58,000 - $62,000