Residential Manager - Step Down Program

Duties and Responsibilities

Duties and Responsibilities

Description of Duty

Case Collaboration

• Maintain and document contacts to families and placing agencies regarding restraints, absconding attempts, placement of youth on suicide watch and/or injuries.
• Maintain communication with the assigned Case Manager regarding court-ordered services, including but not limited to GED preparation and exam, psychiatric evaluation, driver’s education, home passes, Individualized Education Plans, psychological evaluation.  
• Facilitate and create agenda for weekly milieu Treatment Team Meetings along with Mental Health Professional and Case Manager.
• Participates in scheduled Individual Service Planning meetings.
• Daily communication with the Mental Health Professional and Case Manager.
• Participate in quantitative file reviews as part of the Compliance Plan.

Supervision and Unit Management

• Collaboration with Staff Development in onboarding and mentoring newly assigned staff in regards to use of motivational system and 3800 regulation knowledge and compliance.
• Complete, post and manage weekly unit schedule.
• Assess for and coordinate coverage for vacant shifts, including call offs and vacation days.
• Supervise and mentor direct care staff.  
• Make certain direct care staff are adhering to all organizational policies and procedures.
• Ensure suicide watch protocols are adhered to at all times.
• Ensure completion of 30-minute sight and sound check documentation on a daily basis.
• Oversee training schedule (both in-person and Relias) to ensure that direct care staff are current with all training requirements.
• Oversee staff time and attendance through ADP.

Documentation

• Ensure completion and submission of meal production records, BARJ documents, monthly fire drills, Client Service Records, daily goals sheets, sight and sound checks, youth clothing/property inventory, suicide watch/abscond watch sheets (when applicable) and time studies.
• Ensure submission of appropriately written  incident reports.

Specialized Settings Documentation and Oversight

• Ensure that Therapeutic Home Pass/Family Time Documentation is completed for all youth home visits.

SPEP Documentation and Oversight

• Ensure completion of daily life skills.
• Ensure completion and submission of weekly BARJ documentation.
• Ensure completion of daily feedback conferences in regards to motivational system.

Discharge Planning

• Collaborate with Mental Health Professional and Case Manager to ensure all discharge planning is up to date and complete.

Milieu

• Complete direct care duties to include providing safety, security and structure to the youth.
• Promote positive behaviors and redirect negative behaviors of the youth through the use of the motivational system.
• Assist or assign the set-up, serving and clean-up of meals.
• Responsible for cleanliness and maintenance of both interior and exterior of unit and ensure that unit is 3800 regulation- compliant at all times.
• Ensure that groups are completed and all paperwork is submitted. (ART, Victim Awareness, Drug and Alcohol)
• Facilitate completion of court ordered Balanced and Restorative Justice requirements for assigned youth.

Passive Physical Restraint

• Provide physical security for persons served.  This includes the use of passive restraint techniques when necessary.

Working Conditions

Lifting Requirements

Must be able to perform safety procedures as needed.  

Must be able to lift 50 pounds.  

Physical Requirements

Must pass physical and be able to physically restrain persons served when necessary.

REQUIREMENTS

Education

1. Bachelor’s Degree in a human services field and defined years of experience (see Years of Experience).
2. Associates Degree (60 credits) in human services field and defined years of experience (see Years of Experience).

Licensure

N/A

Years of Experience 

1. One year working with youth
2. Three years working with youth

Computer Experience

Basic knowledge of Microsoft applications