What are the responsibilities and job description for the Community Based Service Supervisor position at George Junior Republic?
Established in 1909, George Junior Republic and its affiliates provide opportunities for success and wellness to the individuals, families, and communities served.
Summary of the position: This position is responsible for the supervision and management of community-based workers and programs.
Duties and Responsibilities:
- Supports collecting data on clients/staff as required by service standards as necessary for program development and fidelity working in conjunction with Clinical Director, Compliance Technician and others. Data includes but is not limited to ensuring client contact and intake are within approved timelines, accurate completion of assessment tools, completions of monthly compliance, accurate and complete records of employee timesheets including billable/non-billable activities, monitoring clinical model fidelity, review and approve data submitted in monthly progress reports, treatment plans, safety plans, emails, visitation logs, and other documents to referring agencies.
- Complete the file audit tool to ensure staff are keeping client records appropriately.
- Actively work to ensure staff and client safety are the top priority. Intervene in high liability/risk situations to mitigate and work towards safety. Request additional direction from HR/Administrators to ensure staff and client safety. Provide ongoing training to staff to do no harm to clients while in a variety of at-risk situations.
- Supervise staff as assigned in a thorough, professional manner in full compliance with established Indiana State Service Standards, GJR policies and procedures.
- Provide on-the-job training for new staff and ongoing training to current staff.
- Formally evaluate all assigned GJR staff annually.
- Supervision must be culturally competent, value neutral, and best practice according to the models being implemented.
- Monthly supervision must include a variety of modalities including but not limited to individual, face-to-face, group, direct observation, teleconference, and phone and be documented in Case Management Pro system to show staff issues, action steps, client care, and feedback provided through supervision.
- Ensure that all referrals are processed promptly, monitor waiting list.
- Monitor that each staff works and records the minimum number of billable hours on average each month. For part time staff, monitor ratio of direct versus indirect hours remains in minimum 60/40 split.
- Maintain the minimum number of staff required for the position or provide therapy to clients to supplement staff quotas.
- Review staff billable/direct and non-billable/indirect time utilizing the established database while ensuring an accurate timesheet is maintained and staff have up-to-date case notes that maintained in Case Management Pro (electronic database), VPN client files and Kid Traks (if applicable).
- Monitor staff work and make certain it is in compliance with Service Standards published by the Indiana Department of Child Services for the services that they are providing
- Ensure finance ledgers, receipts, forms, etc. are mailed to GJR in a timely manner.
- Monitor staff capacity and shift duties/cases as necessary to best care for staff and clients.
Management Position: Yes.
Working Conditions:
Lifting Requirements
Must be able to lift 10 pounds on a regular basis.
Physical Requirements
Must be able to walk, bend, and stoop.
Work Location: This position requires both remote work and travel to multiple locations within Indiana, including Lafayette, Logansport, Kokomo, Marion, and Muncie.
Requirements:
Education
- Master’s degree in social work, psychology or directly-related human services field from an accredited university/college with a License.
- Bachelor’s degree from an accredited university may be considered.
Experience
Supervisors who possess Bachelor’s degrees must have at least 2 years of full-time employment experience providing direct casework services to children and families that includes providing services to families that need assistance in the protection and care of their children.
Supervisors who possess an Associate Degree, High School Diploma, or GED, must have at least 6 years of full-time employment providing direct casework services to children and families that includes providing services to families that need assistance in the protection and care of their children.
Computer Experience
All Microsoft applications
Other
Excellent written and verbal communication skills and well-organized.
Benefits:
- Comprehensive health benefits
- Paid Time Off
- Life Insurance provided by employer
- 401(k) with employer match
- Tuition reimbursement program
- Referral bonus program
George Junior Republic and Affiliates is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status. Women are encouraged to apply.
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