What are the responsibilities and job description for the Service Writer position at George Coleman Ford?
Opening: Automotive Service Writer
Location: George Coleman Ford – Travelers Rest, SC
Are you passionate about cars and exceptional customer service? George Coleman Ford, a trusted name in the Travelers Rest/Greenville community, is seeking a skilled and friendly Automotive Service Writer to join our team.
About Us
At George Coleman Ford, we’ve proudly served Travelers Rest for over 90 years with a commitment to excellence, integrity, and customer satisfaction. Our dealership is not just about vehicles – it’s about creating lasting relationships with our customers and community. We also have a brand new temperature controlled 27 bay shop!
Key Responsibilities
As an Automotive Service Writer, you’ll play a vital role in ensuring our customers receive the best service experience. Responsibilities include:
- Greeting customers with a warm, professional demeanor.
- Assessing vehicle service needs and communicating them clearly to technicians.
- Providing accurate cost estimates for recommended repairs and maintenance.
- Scheduling and coordinating service appointments efficiently.
- Keeping customers informed about the status of their vehicles.
- Maintaining records of service history and repairs.
- Offering guidance on routine maintenance to keep vehicles running smoothly.
What We’re Looking For
The ideal candidate will have:
- Strong customer service and communication skills.
- A basic understanding of automotive systems and repairs (experience is a plus!).
- The ability to multitask and stay organized in a fast-paced environment.
- A friendly, team-oriented attitude.
- Proficiency in using computers and service management software.
- Prior experience as a service writer or in a related role is preferred but not required.
What We Offer
At George Coleman Ford, we value our employees and offer:
- Competitive pay with performance-based incentives.
- Comprehensive benefits, including health insurance
- Retirement plans.
- Paid vacation and holidays.
- Ongoing training and professional development opportunities.
- A positive, family-oriented work environment.
Why Join George Coleman Ford?
We’re more than just a dealership – we’re a family. If you’re looking for a place where you can grow your career, contribute to a legacy of excellence, and enjoy coming to work each day, we’d love to meet you.
Be a part of a company where your skills and passion for the automotive industry are valued. Join George Coleman Ford today and drive your career forward!
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Do you have OEM Dealership experience in a Service Writing position?
Work Location: In person
Salary : $60,000 - $100,000