What are the responsibilities and job description for the Client Relationship Specialist position at Geopaq Logic?
Job Title: Junior Client Relationship Specialist
Location: Lake Forest, CA 92610 (100% Onsite)
Job Type: Full-Time
Position Overview
We are seeking a proactive, client-focused professional to manage and grow key client relationships. This onsite role requires a dynamic individual who is ready to provide exceptional service, manage day-to-day client needs, and travel locally for in-person meetings.
Key Responsibilities
- Relationship Management: Serve as the primary point of contact, building long-term trust and ensuring high client satisfaction.
- In-Person Engagement: Travel locally to meet with clients face-to-face, understand their needs, and deliver personalized solutions.
- Account Retention & Growth: Proactively identify opportunities to add value, resolve client issues swiftly, and drive account retention.
Qualifications
- Proven experience in client relations, account management, or customer success.
- Strong verbal and written communication skills with a professional demeanor.
- Excellent organizational and time-management skills to balance onsite tasks and local travel.
- Valid driver’s license and reliable transportation for local client visits.