Enterprise Solutions Engineer

Position Overview

GeoMarvel is seeking a passionate and experienced GIS Enterprise Solution Engineer to support our talented and growing team. The GIS Enterprise Solution Engineer role has a heavy focus on critical thinking and problem solving, with responsibilities including the implementation and maintenance of GIS infrastructure, advising clients on industry patterns and best practices, and leading discussions and trainings to foster client knowledge and GIS proficiency.

Technical Skills

• Expertise with ArcGIS Enterprise installation/configuration/updates, system patching/maintenance, license renewals, and detail-oriented troubleshooting
• A well-rounded understanding of the ArcGIS ecosystem, including ArcGIS Enterprise/Online, ArcGIS Pro workflows, and the suite of commercial off-the-shelf (COTS) applications
• Firm foundation with various system architecture patterns, including single/multi-machine environments, on-prem/cloud implementations, hybrid, and high availability deployments
• Ability to effectively communicate complex technical solutions with both technical and non-technical audiences
• Experience with ArcGIS Server roles (Hosting, Image, GeoEvent, etc) installation, configuration, and architecture patterns
• Preferred: Experience with Automation scripting (ArcGIS API for Python, Command line, etc..)

Roles & Responsibilities

• Engage with managed services clients on a regular basis, providing technical recommendations while fostering organizational GIS growth and system stability
• Strategize recommendations to improve client environments, including the design of appropriate architecture patterns that best fit client needs
• Communicate effectively with internal and external teams to provide regular project updates
• Lead administrative tasks including security checks, system monitoring setup, conducting health checks, and, implementing scheduled tasks
• Advise on best practices for data and imagery services, Portal user/group management, enterprise geodatabase strategies
• Collaborate internally to develop technical recommendations documents, standard operating procedures, and training/demo materials to present to clients

Must Haves

• A Bachelor of Science degree in Computer Science, Geographic Information Systems, Geographic Information Science, Information Technology, or Computer Information Systems from an accredited University, or a current equivalent GIS professional certification
• A minimum of two years of professional experience, in addition to the education or experience requirements above, which demonstrates hands-on proficiency as a system administrator with a focus on GIS support
• A collaborative work ethic, the ability to work with multiple project managers, developers, and clients simultaneously
• Strong knowledge of the ArcGIS ecosystem and a well-rounded understanding of GIS
• Exceptional customer service orientation
• Excellent problem-solving, writing, interpersonal, presentation, and organizational skills
• Must be legally eligible to work in the United States
• US & Canada applicants only

Benefits

• Remote work in the United States & Canada
• Competitive salary
• Medical, Dental, & Vision Insurance
• 401K plan with employer match – New in Spring 2024!
• 10 Paid Holidays
• Paid Time Off (PTO)
• 0-4 years awarded 4 weeks (160 hours) on first day of employment
• Longer tenure awards additional PTO
• Annual Performance Bonus
• Parental Leave
• Bereavement Leave
• Expense Reimbursement for company-related travel
• Conferences, client on-sites, and team gatherings

About GeoMarvel

GeoMarvel is an award-winning geospatial software development, GIS solution service provider and Esri Gold Tier Business Partner based out of the Washington DC area. We specialize in GIS-focused workforce optimization, cloud infrastructure, data analysis, computation, and custom application & visualization development. GeoMarvel wields over 30 years of industry experience to confidently build scalable infrastructure and software solutions.

Our portfolio includes members of the Fortune 500 list, international non-profits and disaster relief organizations, to large electric utility companies, local governments and startups.