UI Business Analyst Team Lead

Description

THIS IS A HYBRID POSITION. YOU WILL BE REQUIRED TO COME TO CORPORATE OFFICE IN PALM HARBOR, FL TO WORK.

Job Summary: UI Business Analyst Team Lead leads and manages assigned projects and team of Business Analysts in accordance with organizational policies and goals. Collaborate with other Leads and Managers to develop, administer, maintain, and support policies and procedures for creating business requirements from client existing and legacy systems to Geographic Solutions systems. Designs programming specifications through interaction with business owners and subject matter experts. Familiar with the standard concepts, practices, and procedures within the unemployment insurance and labor market industry as well as job services concepts. Rely on direction and good judgment to plan and accomplish goals. Works under general supervision.

Duties And Responsibilities

• Analyze business and user needs, document requirements and translate both into proper business analyst documentation for each project.
• Coordinate and meet with clients and business leaders, as well as working closely with software architects and development teams to ensure that the direction, scope, and dependencies are identified and documented.
• Possess strong knowledge of both project management and the software development lifecycle (SDLC) of large-scale development projects.
• Translate business requirements into concise system requirements for use by the software architects and development teams.
• Extensive understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements along with system improvements using technology is critical.
• Foster productive communication between technical and non-technical audiences to ensure that technological solutions fulfil business needs. Responsibilities include:
• Identify, document and diagram business requirements and processes,
• Knowledge of project management methodologies and practices,
• Assist with validation and testing of applications written to the design specification.
• Review and analyze team performance including:
• Reviewing/monitoring team workload, productivity, and quality to ensure company deliverables are met.
• Providing feedback to team members and keeping department leadership informed.
• Identifying training/coaching opportunities and conducting or assisting with coordinating those trainings.
• Complete annual reviews for team members within established timelines.
• Identify performance concerns and work with department leadership to address the performance issues.
  
  

Requirements

Work Experience / Knowledge:

• Ability to write design specifications outlining needs to improve the Virtual One Stop and Unemployment Insurance systems to support Department of Labor Employment and state initiatives
• MS SQL server (2008/2012) and query knowledge is essential along with knowledge of relational databases
• Testing of applications written to the design specifications written
• Familiarity with ASP.net/VB.net programming desired
• General knowledge of tracking data through the database as it relates to the application and when required federal reporting requirements
• Review of all customer change orders, enhancement requests to VOS application components to determine feasibility, update requirements documents, and make recommendations regarding the implementation of the request modifications
• Prior experience within unemployment insurance programs.
• Proficient in MS Office to include Word, Excel, Outlook, Power Point, and Project.
• Must have experience collaborating with customers, internal managers and staff.
• Strong interpersonal and relationship management skills.
• Strong oral and written communication skills with attention to detail.
• Strong leadership skills with a proven path to drive results and affect change.
• Ability to prepare presentations and conduct training sessions.
• Knowledge of the software development life cycle.
  
  

Qualifications / Certifications

• Bachelor’s Degree in business or related field, or equivalent experience preferred.
  
  

Additional Requirements

• Required to travel frequently to visit client sites, attend National Conferences and/or assist in marketing presentations which are assigned by Manager when appropriate.