What are the responsibilities and job description for the Warehouse Operations Supervisor position at GEODIS?
WAREHOUSE OPERATIONS SUPERVISOR- Final Mile
Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you’ll get by joining the GEODIS team!
- Get Good Money – Fair pay and some jobs come with bonus opportunities.
- Get the Right Job/Right Schedule – Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
- Get Paid Early – Payday as early as you want. Access your earnings on demand.
- Get Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
- Get a Break – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
- Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
- Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
- Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
- Get a Boost – Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
- Get Involved – Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
- Have FUN – Work with fun, supportive people just like you!
- Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
- Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
• Primary responsibility for hiring and managing the dispatcher role.
• Has direct reports and is responsible for supervisory duties and/or has significant input in
employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work
of subordinates, disciplinary action, timekeeping approval, etc.
• Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring
trucks are dispatched on time.
• Assumes management of the daily stand-up with independent contractors, communicating route
assignments, service expectations, and safety topics when Assistant Manager is not present.
• Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions,
and maintaining communication with drivers in the field.
• Provides first-line response to client and customer issues during the operating day, escalating to
the Assistant Manager or Senior Manager when required
• Oversees contractor end-of-day check-in, including paperwork review, undelivered product
reconciliation, and the product returns process
• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including
route completion, exceptions, and returns.
• Assumes management of the operation in the absence of the Assistant Operations Manager or
Senior Manager, ensuring continuity of dock, dispatch, and customer service execution.
• Enforces company and customer policies and procedures, including safety, uniform, and service
standards
• Responsible for monitoring processes and recommend improvements to the Assistant Operations
Manager.
• May be responsible for the inbound and outbound warehouse operations.
• Establishes and maintains a strong positive relationship with the client.
• May make recommendations to management pertaining to related work processes, practices,
issue escalation and resolution of issues, etc.
Requirements:
Minimum 2 years of related final mile, warehouse, or distribution center experience
• Prior lead, dispatcher, or supervisory experience preferred
• Experience working with independent contractors or third-party carriers preferred
• Experience with delivery management or routing software (e.g., DispatchTrack) preferred
• PC literate with experience using Microsoft Outlook, Word, and Excel
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.