What are the responsibilities and job description for the Warehouse Customer Service Representative position at Geodis USA, Inc.?
**Warehouse Customer Service Representative Role**
We are seeking a skilled Customer Service Representative to join our team at Geodis USA, Inc.
About the Role
This is a dynamic opportunity to work in a fast-paced warehouse environment providing exceptional customer service to clients and internal stakeholders alike.
- Main Responsibilities:
- Respond to customer inquiries via phone, email, and chat platforms
- Provide accurate and timely information regarding order status and delivery schedules
- Resolve customer complaints and concerns in a professional manner
Requirements
To succeed in this role, you will need:
- Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively articulate complex information to diverse audiences
- Customer Focus: A genuine passion for delivering outstanding customer experiences and meeting customer expectations
- Technical Skills: Proficiency in using technology to manage customer interactions, including CRM systems and other software applications
Working at Geodis USA, Inc.
We offer a collaborative and inclusive work environment that supports your growth and development as a Customer Service Representative. Our commitment to innovation, quality, and customer satisfaction drives everything we do.
