What are the responsibilities and job description for the RECEPTIONIST position at GEO Secured Services?
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off | * Paid Holidays |
* 401(k) Matching | * Health Insurance |
* Vision Insurance | * Life Insurance |
* Health Savings Account | * Tuition Reimbursement |
* Employee Discount | * Reduced Tuition Rates |
* Disability Insurance | * Employee Assistance Program |
* 401(k) | * Pet Insurance |
* Dental Insurance | * Paid Training |
* Flexible Spending Account |
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The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
- We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
- Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Responsibilities
Summary:
Under direct supervision, the Receptionist operates the facility telephone system to direct incoming calls and place outgoing calls. In addition, it greets vendors, customers, job applicants, and other visitors, and arranges for transportation services when needed. Finally, this position may provide a variety of clerical support activities as needed.
Primary Duties and Responsibilities:
- The Receptionist retrieves messages from voice mail and forwards to appropriate personnel.
- The Receptionist answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or departments.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access and issues passes when required.
- May update appointment calendars.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- May take payments for services and products.
- May prepare travel vouchers.
- Orders, receives, and maintains office supplies.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
- Performs other duties as assigned.
Qualifications
Minimum Requirements:
- High school diploma or general education degree (GED) and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.
- Pleasant demeanor, ability to multi-task and provide superior customer service is required.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to perform basic mathematical equations.
- Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Experience in office procedures and related clerical duties preferred.
- Ability to provide effective customer service by responding promptly to customer needs, services, and inquiries.
- Ability to maintain confidentiality.
- Ability to listen to others without interrupting and keeping emotions under control.
- Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; and respond well to questions.
- Ability to treat people with respect.
- Ability to keep commitments; work with integrity and ethically; and uphold organizational values.
- Ability to follows policies and procedures; complete administrative tasks correctly and on time; and support the organization's goals and values.
- Ability to adapt to changes in the work environment; manage competing demands and adapt to frequent changes, delays, or unexpected events.
- Must be consistent at work and on time and ensures work responsibilities are covered when absent.
- Must follow instructions and respond accordingly to management direction.
- Ability to work with computers and the necessary software typically used by the department.
- Must be at least twenty-one (21) years of age.
- Must be a United States citizen or Lawful Permanent Resident.
GEO Secured Services
The GEO Group is an equal opportunity employer. Geo will recruit, hire, train, promote, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, genetics, protected veteran status, and disability, or other category protected by law, and we will ensure that all employment decisions are based only on valid job requirements. As a federal government contractor, it is GEO's policy to take affirmative action to employ and advance in employment minorities, females, protected veterans and individuals with disabilities. GEO will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.