Operational Risk Manager, Business Continuity

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
  
  

POSITION TITLE

Operational Risk Manager, Business Continuity

POSITION LOCATION

Richmond, Virginia

Lynchburg, Virginia

YOUR ROLE

Genworth is seeking an Operational Risk Manager to provide enterprise-level oversight of the Business Continuity Management (BCM) Program. In this role, you will partner across the business to strengthen our ability to prepare for, respond to, and recover from disruptive events that could impact critical operations. This position sits within the second line of defense and plays a key role in ensuring Genworth’s continuity and resilience practices align with regulatory expectations, internal risk frameworks, and our risk appetite.

What You Will Be Doing

Business Continuity Program Oversight

• Oversee the Enterprise Business Continuity Management (BCM) Program, including policies, standards, and governance
• Drive implementation and usage of platform for Business Continuity Management
• Provide independent risk oversight and effective challenge of business continuity strategies, plans, and assumptions
• Ensure Business Impact Analyses (BIAs), recovery strategies, and critical dependencies are maintained and aligned to enterprise standards
• Own Safety program for Genworth
  
  

Testing, Exercises & Preparedness

• Design and coordinate enterprise-wide business continuity testing and exercises, including tabletop and scenario-based events
• Review test outcomes, identify gaps, and monitor remediation activities to closure
• Partner with Crisis Management, IT Disaster Recovery, Cyber Resilience, and Third-Party Risk teams to ensure integrated preparedness
• Drive debriefs post incidents and exercises conducted
  
  

Risk Management & Issue Oversight

• Identify, assess, and monitor business continuity-related operational risks, including single points of failure and concentration risks.
• Support scenario analysis, operational resilience initiatives, and continuity risk reporting (Metrics).
• Manage related issues, action plans, and risk acceptances in alignment with Genworth’s governance framework.
  
  

Regulatory, Audit & Advisory Support

• Ensure the BCM Program meets applicable regulatory, audit, and internal risk requirements.
• Serve as a subject-matter expert for audits, exams, and risk committee reporting.
• Provide advisory support to business leaders to strengthen continuity planning and execution.
• Communication and reporting to all levels of the business.
  
  

What You Bring

Education

• Bachelor’s degree in risk management or related field desired.
• Professional certifications such as CBCP, CRISC, ARM, or similar are a plus
  
  

Experience

• 5–8 years of experience in Operational Risk, Business Continuity, Resilience, or related risk/control functions
• Hands-on experience supporting or overseeing Business Continuity or Operational Resilience programs, preferably within financial services or insurance
• Fusion (Business Continuity Platform) experience preferred
  
  

Skills & Capabilities

• Strong understanding of Business Continuity, BIAs, crisis management, and operational risk principles
• Ability to provide credible challenge and influence outcomes without direct authority
• Excellent analytical, communication, and documentation skills
• Strong relationship-building skills across business, technology, and risk partners
• Artificial Intelligence and Business continuity – Ability to use AI to enhance BCM program
  
  

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services
  
  

Additional

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.