General Manager

Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish.

At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package.

GENERAL MANAGER POSITION RESPONSIBILITIES 

·       Provides direction, supervision, and guidance to the Community Managers, Assistant Community Managers, Resident Managers, administrative staff while maintaining a team spirited and solutions-oriented environment.

·       Works closely with Asset Management in establishing and implementing portfolio-level policies and procedures.

·       Directs all policies and procedures related to the leasing department; ensure that all codes and regulations are met (including LIHTC, Section 8, DHCR); follow up on vacancies and renewals, make recommendations and come up with solutions regarding turns, pricing and overall lease span.

·       Performs frequent property physical inspections to ensure property management policies and procedures are being performed and conditions meet company expectations.

·       Actively monitors collections and arrears, work with onsite team as well as in-house attorney on solutions to effectively reduce accounts receivables.

·       Prepares monthly accruals, reclasses, and monthly budget variance report.

·       Prepares yearly operating budgets by working closely with Asset Management, Community Managers and Maintenance Managers on income, expense and CapEx schedules and forecasts.

·       Monitors expenses and apply cost controls.

·       Responsible for organizing bid walks and leveling bids as well as preparing standard contract agreements.

·       Interacts with tenants to promote goodwill and to be fully aware of any problems. Ensure customer service is attained at highest possible level.

·       Monitors property level work order volume and turnaround to optimize maintenance staff efficiencies as well as evaluate overall property conditions.

·       Reports on HPD and DOB violation curing progress periodically.

·       Recruits, hires, trains, and develops the very best team members to support current objectives and future growth of the organization. 

·       Participates with the Vice President and Developers in determining the most effective means of implementing full management services for new assets.

·       Professionally represents the company and participates in industry associations. 

·       Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible, and courteous environment 

·       Responsible for ensuring all properties comply with Affirmative Fair Housing regulations and Equal Employment Opportunity/ Affirmative Action policies to include federal, state, and local governing agency requirements. 

·       Availability and accountability when it comes to building emergencies, ownership/partner requests and special projects with sensitive deadlines.

JOB REQUIREMENTS 

·       10 years of experience with increasing responsibility 

·       Bachelor's degree; Master’s Degree a plus 

·       Proven track record in managing 2,000 unit portfolios of multifamily real estate

·       Must have experience with property management in New York City

·       Strong leadership and team building skills 

·       Effective oral and written communication skills 

·       Must be highly credible and trustworthy 

·       Yardi experience is strongly preferred  

·       CPM, a plus

Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish.

At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package.

Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.