What are the responsibilities and job description for the Inside Sales Manager position at Genuine Parts?
About Us
EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable, and value-added fabricated parts for the electrical OEM, motor repair, and assembly markets.
Our culture is highly innovative, collaborative, and focused on building and maintaining strong relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each team member unique and develop one another’s skillsets so that together we are stronger than the sum of our parts.
FASTENation, part of the EIS family, is a leading provider of premium fastening solutions, offering one of the industry’s broadest fastener portfolios supported by in-house converting and application expertise. Together, FASTENation and EIS deliver expanded capabilities, deeper technical resources, and comprehensive solutions for industrial, electrical, and manufacturing customers.
Summary:
The Inside Sales Manager will lead our Fastenation inside sales team. This role is responsible for driving revenue growth, optimizing sales processes, and leading a high-performing team of inside sales professionals.
Essential Duties, Responsibilities, and Accountabilities
(Include the following; however, other duties may apply.)
· Develop and execute the inside sales strategy to meet and exceed revenue targets.
· Lead, mentor, and manage a team of inside sales representatives.
· Evaluate KPIs and performance metrics to monitor team effectiveness and drive accountability.
· Collaborate with marketing, supply chain, and operations teams to align sales efforts with company goals.
· Optimize NetSuite CRM and sales technologies like Sigma to improve productivity and pipeline visibility.
· Analyze sales data and market trends to identify opportunities for growth and improvement.
· Recruit, onboard, and train top inside sales talent.
· Foster a culture of continuous improvement, collaboration, and customer-centric selling.
· Support customers directly when needed
· Help manage the eCommerce orders
· Drive quicker engagement and response times to customers
· Attend Trade Shows and Supplier Showcases/Conferences as needed
· Explore new Products/Services to add to current product offerings
· Lead Cross-selling efforts with other EIS branches/entities
Work Environment:
· This position requires an onsite work schedule
· Must be able to attend key meetings on-site and maintain visibility with internal and external customers.
Supervisory Responsibilities:
This role will have direct supervisory responsibilities.
Qualifications:
To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
· Bachelor’s degree in business administration, Sales, Marketing, or related field
· 3 - 5 years of experience in inside sales
· 1 - 3 years of direct experience managing, leading, or coaching a sales team
· Ability to track Key Performance Indicators (“KPIs”), forecast revenue, and analyze conversion metrics
· Experience with sales engagement and intelligence tools
· Skilled at motivating sales team, running performance reviews, and setting individual/team quotas
· Strong verbal, written, and cross-functional collaboration skills to work with varying departments
· Demonstrated ability to maintain confidential information required.
· Attention to detail is extremely important.
· Demonstrated ability to prioritize, organize and handle multiple tasks.
· Proficiency in MS Office software and NetSuite
This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department.