What are the responsibilities and job description for the Order Fulfillment Specialist position at Genuine Parts Company?
About the Role
The Customer Service Representative is responsible for placing customer orders via various methods, adjusting non-contract customer pricing to meet demand, and building customer relationships to drive repeat business.
This position requires strong communication and negotiation skills, as well as the ability to analyze data and make informed decisions to maximize profit.
Main Responsibilities:
- Negotiating pricing to meet customer demands while maximizing profit.
- Maintaining accurate records of customer interactions and order fulfillment.
- Participating in sales support activities to enhance customer satisfaction.
Key Skills:
- Excellent communication and negotiation skills.
- Able to work independently and as part of a team.
- Proficient in using business systems and searching capabilities to find products.
